I think that you would be better off with the reseller hosting. If you would like to sell space on a server you rent you would get more for your money on a reseller plan.

Shared offers support for you and you only. There would be no support for any clients of yours. You would have to call support and get an problems resolved.

Reseller offers a lot more. Most resellers will support you and any issues your clients have. They usually offer a control panel for you (master panel) and a control panel for your customer (client panel) It makes things a lot more streamlined.

In terms of providing support, you may want to utilize a support ticket system to cut down on initial costs.


Good Luck,

Chris