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  Post #2 (permalink)   06-07-2004, 07:58 AM
Freckled
HD Master
 
Join Date: Feb 2004
Posts: 284

Status: Freckled is offline
Hey Stephen I think all of your questions are great ones. Every single one of them is what either makes or breaks a business.

I am very happy with my hosting business even if I don't see a new client for a month and investing back into the business puts me in the red for a bit, I am still happy, I know I am putting all I can into my business and so I know one day it will be as successful as I want it to be.

My focus is resellers and I can tell you they don't just get set up with a reseller account and left out on their own. They get hours of time from me just making them aware of all the responsibilites of being a host. The time it takes, the knowledge they will keep having to build on and the customer care and patience they will need. I probably spend more time than the average host prepping a reseller because I train them once they get the account on just about every aspect of hosting. I find it very rewarding though because I know that they are not going to get in and get too overwhelmed in the beginning.

I currently am a US based hosting business, but I am running the business from Europe and because of that I opted just recently to search for a company that could offer support when I am not able to as sleeping is still a requirement for humans. I am online about 16 hours a say though and so this company now has freed up some time for me so that I can focus on advertising and the reseller training as well as some time to build on my skills. I didn't mind trying to do it all by myself but there comes a time when you can't and I really feared I would wake up to a server that had been down for 6 hours while I was asleep so this also helps that.

You wll find as the business grows that different aspects of it make you happy, for example in the beginning I was happy just to even start a hosting business. Then after a while I was excited about taking it public. Then I was happy that I could solve many of the problems on my own or was smart enough to get help for what I didn't know.

But the happiest days are when a customer says thank you! Those are my happiest days otherwise I am just happy!

Maybe that is why some hosting business aren't around after a couple months, they get into it and find it wasn't what they thought or too much time was needed that they couldn't give and so they get out.

No job or business will make you happy all the time but I can say this business makes me happy 99% of the time.
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