Quote:
Originally Posted by SoaCahToa
It all depends on your service. If you are (as you said) very good with customer service then you will keep those customers happy, and the local market will spread. Sadly the exact opposite is possible if you have less than optimal services or less than skilled buyers. Overall.. there are a few positives, but lots of negatives.
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That's true of course, SoaCahToa. The skills of the reseller will come into play here not just in the capacity of technical ability but as a negotiator and customer service. While it would be great to sit down together at a table and get the more personal connection that's not so easy online or over the phone, I just wonder if it'd be too personal. And we all know how damaging word of mouth can be to a business whether it's deserved or not. Good point!
Thanks for your comment.
