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Originally Posted by SarahKay
I was just reading an article that seemed to say this was one of the best tactics for increasing your business earning. Do you practice upselling? Offer cheap basic services, but the add on for "upgrades" for more emails, larger space allocations, etc? I have upgrades listed on my site, and they ask you again when you register electronically. I'm thinking of adding something to my rebilling notices, like "Running out of space? Click here to double the size of your hosting package for a fraction of the cost." or something like that.
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I have found that we get a lot of income from up selling. A lot of times we run special offers for our current customers to upgrade or add another account.
Aside from that, current customers just like to upgrade and purchase additional accounts or services on a regular basis. If you offer good service they will ten to come to you asking for the upgrades or if you have them setup in your billing that is even better and they will just automatically upgrade.
All in all if you provide good services you are bound to get more out of your current customers at one point or another.
