you also provide hosting services, right? I suggest you go for a dedicated server or VPS.

If you still conider shared hosting, please check our (My Webbie Hosting) hosting plans. We guarantee 99.9% uptime, and we also have 30-day money back guarantee.

By the way, I agree that your current host responded well to your issue, but I also agree that you should leave them if you encounter the same issue again and agian.