HostDepartment was our first choose long ago and a big mistake. I've heard customers have a hard time leaving sometimes but that HostDepartment's retention could really give any retention team a run for they're money.

It took 20 minutes of wait to begin a chat session which wasn't very helpful. We didn't stay long and leaving with a refund is where the fun began.

They never got our hosting domain setup to use the services btw.