I started out looking for a host for a friend's website. They needed something small and friendly, and since I was in the market for a host myself, I looked for both of us. Found someone whose support was...kind of spotty. I thought to myself, "*I* could do a better job..!"

So I did.

I like teaching clients how to use the tools, demystifying the process, helping people who have just (for example) gotten off of GeoCities learn how to set up a web site...including installing an application themself. I'm able to teach them so that they're amazed at how easy it is.

I started while unemployed (good old dot-com blahs), and wrote up a good support/knowledgebase/FAQ section. When I got a "regular" job I hired a stay-at-home friend to monitor the support queues while I was at work. I'd check in a few times each day. Then I got a telecommuting job, added a freelancing gig, dropped the telecommuting job and just went with freelancing, and now do hosting + freelancing out of my house. I still have "corporate" jobs and benefits, but the hours are flexible, and my commute is measured in feet.