Honestly, I use Flash on my hosting site (http://www.millenniumhosting.net) and I don't regret that decision one bit. I actually find it quite useful to handle displaying the various promotions to potential customers. I also use it for my navigation, but it is not the sole form of navigation since there are people that can't view flash properly. I have added footer links and also links to plans to ensure that nobody is left out of being able to navigate the site easily. IF Flash is used appropriately and strategically it can definitely help out the appearance and feel of a website. If it is used in a manner that isn't thought out and utilized correctly it can hurt the feel and appearance of a website in my opinion.