You made some very valid points othellotech, but you have to realize that it is very hard to earn a new customers trust at first. Many would rather try a service, and then move on to a 1 year contract.

Many people just do not know who to trust for a long-term commitment, and can you really blame them?

Even some of the largest web host companies have considerable controversy surrounding them. What does that say for smaller hosts, especially ones which may not be as widely reviewed or used?