Originally Posted by chatterbox
I wasn't sure if it would look like the reseller wasn't selling the right size packages to others or if it would cause any other problems for the seller. Thank you all for clarifying that for me.
It definitely isn't a big deal, I wouldn't worry about it. Honestly, I'm sure that even a lot of the big hosts probably deal with the same issue, except the ones that oversell a lot or have unlimited bandwidth. I'm kind of surprised that the customer would want that for his site, but he definitely knows how to fix that. I don't think it reflects badly on you at all, I think it just means that the customer is using a lot of bandwidth and doesn't want to upgrade.