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  Post #7 (permalink)   07-08-2008, 11:46 PM
~ServerPoint~
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Join Date: May 2008
Posts: 292

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Quote:
How do you deal with a customer who consistently hits their bandwidth limit each month but refuses to upgrade? I'm referring to a someone who normally has the "Bandwidth limit has been reached" message for the last week or so every month. Does this reflect badly on the reseller or just the site owner?
Do not touch them if they pay for the hosting in time and fio the bandwidth extrausage as well.