Datacenter operations setup servers, Monday through Friday. Weekends occasionally are able to set up a server.

The server order was supplied with a 250hdd and 300hdd

The technician provided you a free upgrade as the 160hdd was out of stock. I think your the only client that was ever unhappy getting a free upgrade.


Terms of service, which everyone agrees to when ordering service from us or other companies.
http://redhotservers.com/tos.htm


You were refunded partial payment as agreed upon from yourself and with us. Restocking fee, as mentioned that is for administrative time, server setup time and licensing software.