Well, this job in particular is my main bread winner. I have other jobs but this one helps me make around $1600 a month and I couldn't really afford to give it up over a firewall issue. I will definitely check with tech support, but they've always told everyone to disable them while working. I'm not that technically inclined myself and was wondering how I might add my work site to the firewall so that I can have it enabled, but allow my work site to go through? Part of the problem is that my job sends my customer service scripts for each call I answer through popups. Is there any way you can adjust the settings of a firewall to allow certain popups?