Originally Posted by romes
Shout boxes reduce topics and posts on the forum as people get used to using the shout box. I think till the forum get more active people then a shout box would not be a good idea...I have seen shout boxes kill lots of forums.
That is pretty much exactly my way of thinking as well.
Don't get me wrong, I think chat has its benefits, and small talk is fine, as long as its in the appropriate forums, but the priority for us is to attract a mature web hosting crowd and create/delivery quality discussions. I have never in my life seen anything of quality or value posted in forum shoutboxes.