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  Post #16 (permalink)   03-28-2011, 08:44 AM
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I think the REAL problem here is that the whole UNLIMITED thing tends to attract more of the type of customers that think they can host YouTube or Google on their unlimited account.

Fortunately, most clients will never reach such limits, but that doesn't mean they don't think their unlimited account can handle it if it ever did.. When you offer limits, you attract more reasonable customers that understand the limits of their accounts, and don't expect to host a 100,000 member forum on their shared hosting account.

Conor, your story made me LOL! Gotta hand it to them, though.. for not kicking you guys out.
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  Post #17 (permalink)   04-03-2011, 09:22 PM
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Quote:
Originally Posted by Artashes View Post
Its one thing to promise something (and run after the promise by continuously expanding), its another to actually keep delivering the solution reliably at same cost to customer.

That is why I do not like unlimited space/bandwidth offers. If anything, it LIMITS the customer in growing their sites. If I create a really large database-driven site, it would limit me in the amount of files I can host and/or certain types of files. As customer, even if I do not consume a lot of space/bandwidth, I do not like this kind of headache of thinking when my accounts will be irresponsibly terminated for those other reasons mentioned.
I understand, but unlimited is also an offer that can be avoided by big company's. What my hosting company does, which i do not state in terms of service, or show on my website, due to the fact i would be loosing alot of proceeds. What we do is, We offer unlimited hosting, and if we feel your site expands our web hosting, or bogs down (Slows down) our loading speed, our diskspace etc. We will migrate you to a Dedicated Server. This is how we keep our servers 100% lag free, and 100% reliable. This is why if you go to my website we have over 500+ facebook likes.

You can offer unlimited plans, you just have to have a plan B. If your servers decide to slow down, or crash. Which is what Hosting42 Offers
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  Post #18 (permalink)   04-03-2011, 10:32 PM
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Did I read this right? Did you just say that if a user slows down the server that they're on with a standard shared hosting package, then you will move them to a dedicated server? Was this a FREE MOVE to a FREE DEDICATED server? If so, I'll sign up for your FREE account, overload the machine and you'll move me to my very own dedicated server without any restrictions?
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  Post #19 (permalink)   04-04-2011, 07:48 AM
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Quote:
Originally Posted by TheLastDream View Post
I understand, but unlimited is also an offer that can be avoided by big company's. What my hosting company does, which i do not state in terms of service, or show on my website, due to the fact i would be loosing alot of proceeds. What we do is, We offer unlimited hosting, and if we feel your site expands our web hosting, or bogs down (Slows down) our loading speed, our diskspace etc. We will migrate you to a Dedicated Server. This is how we keep our servers 100% lag free, and 100% reliable. This is why if you go to my website we have over 500+ facebook likes.

You can offer unlimited plans, you just have to have a plan B. If your servers decide to slow down, or crash. Which is what Hosting42 Offers
That's like selling a Porsche, but not telling the customer it has a VW engine and when the customer realizes the lack of speed you offer them an upgrade to an actual Porsche engine...
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  Post #20 (permalink)   04-04-2011, 09:12 AM
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Quote:
Originally Posted by handsonhosting View Post
Did I read this right? Did you just say that if a user slows down the server that they're on with a standard shared hosting package, then you will move them to a dedicated server? Was this a FREE MOVE to a FREE DEDICATED server? If so, I'll sign up for your FREE account, overload the machine and you'll move me to my very own dedicated server without any restrictions?
Wow, I second that!!
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  Post #21 (permalink)   04-04-2011, 02:25 PM
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I think I don't even have to reply here, you've asked TheLastDream all the questions already.
 
 
 
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