PDA

View Full Version : Customer Service and Support Issues

  1. Crm
  2. Creating FAQ or knowledge base
  3. Announcements for clients
  4. Cpanel auto updates/rollouts
  5. 3rd party app's
  6. Hypocritical Responses
  7. video tutorials on cpanel
  8. Tech support
  9. Referral Bonuses
  10. Fine line between good and poor...
  11. Dealing with Customers, at what point is it just not worth it?
  12. Non paying clients
  13. High Risk Clients
  14. forums
  15. Customer Misunderstandings
  16. Do you have a phone?
  17. affordable Live chat software?
  18. Odd Customers
  19. Customer Service Software
  20. Keeping a Customers Information
  21. All-in-one Phone Number (Grand Central)
  22. Specials for Your Best Customers.
  23. Specials
  24. How much rope for a bad client?
  25. Support Tickets
  26. HelpDesk software
  27. kayako vs PHP Live
  28. Do you offer forums?
  29. Harassment...
  30. At what point to stop investing effort in the customer?
  31. Is your customer satisfied with your service ?
  32. Live chat, do you still provide it?
  33. Things not to say to your customer
  34. Email piping ticket support
  35. How do you monitor servers?
  36. What do you suggest?
  37. Free feature rich HelpDesk
  38. Do you use Autoresponders for e-mail queries?
  39. Pesky Clients
  40. Outsourcing Support Do you agree with it?
  41. How Many Messengers?
  42. Uptime Guarantee - Good or Bad Idea?
  43. NOC Monkey
  44. clientexec.com down?
  45. Our Support desk crashed, as software license server crsahed
  46. What do you do when your server(s) goes down?
  47. Skype- Hardly ever used by customers?
  48. Email or Ticket?
  49. CMS specially designed for web hosters
  50. How do you guys pay out the money?
  51. What do you do when it comes to customer service?
  52. inverseflow anyone?
  53. Live Support
  54. Technical Suport Coverage
  55. Which Support systems For Hosting business?
  56. Ways to monitor clients?
  57. Moving servers.. read this.. horrible support
  58. Root Support is Awsome!!!!
  59. Favorite Control Panel
  60. Whats the best kind of support
  61. Physical address importance
  62. SpeedDesk.com, Anyone no anything about it?
  63. These GUYS Service SUCKS!!!
  64. Question about Non Techi Outsourced Support
  65. Experience with HostVoice.com?
  66. Live Chat Software
  67. Good Knowledge Base Software?
  68. ProvideSupport.com - We've used them all and this one rocks.
  69. Which contact support system would you prefer?
  70. Does it make a difference?
  71. Newsletters?
  72. Cpanel server guide
  73. Average Ticket Time?
  74. Full package? or custom?
  75. eSupport v3
  76. Hiring remote 24/7 support?
  77. Technical Support. Where is the value?
  78. Deltamatrix.info Support System????
  79. Customer's view on outsourced support
  80. Control Panels
  81. cPanel Q&A's for knowledgebase
  82. Should Hosts include Forum as their support!
  83. Can you buy knowledge base
  84. How smart do you have to be?
  85. Helpdesk Software
  86. Live support
  87. Phone Service with Broadband?
  88. Hiring and testing support personnel
  89. Outsourcing root work
  90. Outgoing mail problem
  91. Get a new domain for support?
  92. GOt a good site to give TraceRoute and good grapical path too :)
  93. Can you complain about Sponsored Hosting?
  94. Got something good to help you regarding server security :)
  95. What server monitoring tool are used : Nagios Vs NetStatus Monitor
  96. What do you tell customers your uptime is?
  97. PHPLive
  98. Outsourcing Support
  99. Instant Messengers For Support
  100. HelpDesk Software, and what you look for..
  101. Difficult clients.
  102. What is important for a customer looking to setup an email server?
  103. H2Desk Helpdesk
  104. Help Center Live
  105. Windows or Linux Hosting. Which Is Right For You?
  106. Changing hosts with Almost NO Downtime Tip
  107. Changing Web Hosts? Step-By-Step Guide
  108. The importance of Customer Service for a Web Host
  109. Toll Free numbers on mobile?
  110. Do any hosts provide general computer support?
  111. 1 thing to NEVER say in live chat
  112. Downtime response
  113. Need advise on this issue
  114. Great Flash Tools
  115. [LIST] Live Chat Programs
  116. Have you done anything stupid lately?
  117. Possible security issue in Helpcenter Live!
  118. Support Methods, Which ones do you use?
  119. Great Tutorial Tool!
  120. PerlDesk or EdgePanel for my support desk?
  121. Local Phone Numbers?
  122. skype
  123. Are there any Perldesk Resellers?
  124. what is the best ticket system?
  125. What level of support do you offer customers?
  126. How are your customer relations?
  127. Windows program for providing live support
  128. offer phone support?
  129. Where for outsourcing or getting a tech
  130. Do you integrate your scripts with your site design?
  131. Flash tutorials for cpanel
  132. Outsourced support
  133. Cellular Phone
  134. What method do your customers use most?
  135. Live Support
  136. Cpanel ?!?!
  137. Are your customers shy with live support?
  138. Anyone here with Stardevelop Live Help?
  139. The best live chat program
  140. What are you doing for support at Christmas?
  141. Another Option Besides EdgePanel?
  142. PDA for Support
  143. Different Depts
  144. How much would you pay?
  145. Other control panels
  146. 800-number provider
  147. What level of support?
  148. The 5 most common questions from your customers
  149. When should you hire extra support?
  150. What helpdesk do you use and do you like it?
  151. Allow users to send SMS for emergency
  152. Live 24/7 Customized Tech Support
  153. Toll Free Numbers ?!? (800)
  154. Who out-sources their support?
  155. Helpdesk Software List
  156. Which HelpDesk do you prefer
  157. What support methods do you offer and what do your customers prefer most?
  158. Customers!!!
  159. 24/7
  160. FAQ Scripts
  161. Telephone Support