HelpDesk

imported_hostthebest · Post #1 (**permalink**) 10-31-2003, 01:28 PM

Which one you like better & why you like that one.

imported_Andrew · Post #2 (**permalink**) 10-31-2003, 04:49 PM

Im not sure which 1 I like better, but we use the one that comes integrated with hpshere.

BlackStorm · Post #3 (**permalink**) 11-01-2003, 05:36 AM

I like perldesk most.
Easy to use for support reps and customers, not too expensive, not overloaded with features you dont need.
Exactly what I want really

GordyMac · Post #4 (**permalink**) 11-01-2003, 06:15 AM

I just bought ClientExec, full licnese, I really like it, it is excellent.

getyourbanners · Post #5 (**permalink**) 11-01-2003, 07:29 AM

I like perldesk it easy then other script I try some of the other i dont like it

imported_hostthebest · Post #6 (**permalink**) 11-01-2003, 10:22 PM

I guess they alot HT user do use Help Desk

BlackStorm · Post #7 (**permalink**) 11-02-2003, 05:25 AM

I know a few use their own methods instead of a coded help desk, is that what you do Jose?

If anyone does just select "Other" in the poll and include in a post what you do instead

imported_hostthebest · Post #8 (**permalink**) 11-02-2003, 08:00 AM

no I use Perldesk

FastNetServers · Post #9 (**permalink**) 11-25-2003, 06:37 AM

Currently I use EdgePanel...it is an awesome helpdesk system with LIVE CHAT as well so you could chat with your customers if you have a quick question.