Add to Favorites
Hosting Discussion
 

forgot password?


Reply


Old
  Post #1 (permalink)   01-24-2004, 05:31 AM
HD Guru
 
Join Date: Nov 2003
Location: England, UK
Posts: 642

Status: GamesCreation is offline
How do you deal with them when someone does a chargeback? Do you have to pay the chargeback?
__________________
My Banner Design Thread
 
 
 


Old
  Post #2 (permalink)   01-24-2004, 06:50 AM
HD Wizard
 
Join Date: Sep 2003
Location: Nova Scotia, Canada
Posts: 1,415

Status: GordyMac is offline
We've had to paid all our chargebacks ourselves..
 
 
 


Old
  Post #3 (permalink)   01-24-2004, 10:42 AM
HD Guru
 
Join Date: Nov 2003
Location: England, UK
Posts: 642

Status: GamesCreation is offline
Anyway to prevent them? I know some hosts block the countries that do them most
__________________
My Banner Design Thread
 
 
 


Old
  Post #4 (permalink)   02-01-2004, 10:04 AM
HD Addict
 
Join Date: Aug 2003
Location: Manchester, UK
Posts: 130

Status: crowfield99 is offline
A ChargeBack dont want to get them.... The charge depends with which payment gateway you are with.

I know WorldPay is either £10 or £15 then plus the charge (I think - could be wrong)

But with 2checkout as long as you refund the money taken - dont have to worry about that.

Myself pay all chargebacks out - at the end of the day its peoples money. And I dont want to take money unless the customer is satisfied.
 
 
 


Old
  Post #5 (permalink)   02-03-2004, 01:48 PM
HD Wizard
 
Join Date: Jul 2003
Posts: 2,100

Status: BlackStorm is offline
Hey David!!!
Havent seen you in a longgggg time!
With 2CheckOut you still have to pay a fee for a chargeback, I think its $25.

A chargeback is when the money is taken out from your account without you refunding so theres no way you can give the money back, unless the person that done the chargeback reverses it
 
 
 


Old
  Post #6 (permalink)   02-03-2004, 03:50 PM
HD Addict
 
Join Date: Aug 2003
Location: Manchester, UK
Posts: 130

Status: crowfield99 is offline
John have you tried WorldPay? I am sticking with them now for sure....
 
 
 


Old
  Post #7 (permalink)   02-04-2004, 08:58 AM
HD Master
 
Join Date: Nov 2003
Location: Chicago, IL
Posts: 400

Status: imported_maxhest is offline
Never had a charge back, really never had a problem with a customer, only one that was a tos violation, i sent her to another host for free.
__________________
Max
www.moon-hosting.com
Premium Linux Hosting :tux:
A MoonInteractive Company
 
 
 
Reply

Thread Tools

New Post New Post   Old Post Old Post
Posting Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On