Run them both side by side, give your customers the option. Paypal fees aren't huge anyway.

I have to agree with the majority here. Although Google may be completely secure, most people recognize and trust PayPal and they usually already have an account. If I'm given the choice between PayPal or Google, I'm going to choose PayPal, just because it's quick and easy since I already have that account. I hate their fees, too, but if you only offer Google, I'd likely take my business elsewhere. Offering both could be a great alternative, though, because I know some people are dead-set against PayPal and they may choose you over someone else.

If I were you, I would not convince the customer about changing the way he or she would receive/send the payments. I would rather give them an option on how to do transactions. If my client is an international client, I would have a moneybookers for making transactions. This way, I will have local as well as international customers.

you make a good point, imaclient. I don't want to have to turn away any international clientele. I'll have to look into moneybookers. I admit, I'd never even heard of them before I came here!

I can sympathize with you SarahKay. Paypal's fees can sure add up. As both a business owner and a customer I have always had trouble using google checkout. Also, I think Arch made a good point in that people know and recognize the Paypal name therefore they are more likely to trust it.

2co is also great! we a currently using it

You should use Paypal instead of Google Checkout. Almost everyone has a Paypal account today. If you can get both then that is even better.

I have to say I've used Google checkout a couple times without issues. No errors or anything although it was a bit weird, so was Paypal when I first used it.

You cannot use a personal account to circumvent fees from business. If you have a business you need to send them al to your premier or business paypal account. Granted I'm not sure how they could catch you or what would be done if they did, just want to note its not technically allowed. You can check the Help/FAQ at papypal for more info.

I'm not sure how slim of a profit margin you are working with, but one way to get rid of the hassle and worry would be to increase your costs based on the fee associated with each. So if the $5 payment costs you .25 each time maybe bump it up to 5.20 or such. I've dealt with several places that either did this or refused credit card funded payments. Not sure howmany customers they lost however.

Offering multiple options can be a good thing, but if you don't want people using one over another you are setting yourself up for dissappointment by offering it at all. Murphy's law clearly states they will use whatever you least want more often than not.

I considered running both of them along each other but after thinking about it I decided not to. I've worked through PayPal and I'd rather keep things simple on my website. I find when I start offering too many options I don't get any real benefit out it and it tends to give me something else to do or check.