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Post #16 (permalink)
07-28-2008, 01:02 AM
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HD Newbie
Join Date: Jul 2008
Posts: 28
Status:
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MaxMind is good, but 2.33 is to strict. We have it at 4 and its doing good.
Anyways, it doesn't stop the real scammers. And, there are points where it goes to errror.
Like with WHMCS, and MaxMind, when client signs up, enters phone number, if its entered wrong, of course it won't work.
Ex.
1.8881110001 (wrong way because of decimal)
The bad part is, it cancels the order completely, which is a problem with us right now.
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Post #17 (permalink)
07-29-2008, 07:36 PM
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HD Amateur
Join Date: Jan 2008
Location: Los Angeles, California
Posts: 56
Status:
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I use Maxmind miniFraud for free from WHMCS. I have my regular fraud setting set at 4.00 and my phone check verification set at 3.00. I think that Maxmind is a pretty good anti fraud software but it's still highly recommended to manually verify as Maxmind doesn't catch everything.
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Post #18 (permalink)
09-14-2008, 02:55 PM
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HD Newbie
Join Date: Sep 2008
Posts: 27
Status:
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we,ve use maxmind from some month ago...we are really happy with this...
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Post #19 (permalink)
11-18-2008, 11:43 AM
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HD Addict
Join Date: Sep 2008
Posts: 144
Status:
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We use maxmind and we have been really happy with it. Just set your orders to non automatic manual acceptance and then you can decide on the response that maxmind gives you
It is a seemless integration with whmcs and i would recommend it thoroughly, we are still reeling from a 250 bill from paypal for many fraudulent transactions!
Dont learn the hard way use maxmind. I heard the telephone verification was rubbish though!
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Post #20 (permalink)
11-29-2008, 09:33 PM
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HD Wizard
Join Date: Feb 2007
Company: Romes' Blog
Location: IL
Posts: 1,398
Status:
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I dont use it. Orders over 50$ are flagged and watched. We require 7 days before their account is approved to prevent fruad. Thats how I do things 
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Post #21 (permalink)
01-02-2009, 02:01 PM
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HD Newbie
Join Date: Dec 2008
Posts: 26
Status:
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We use it and it helps, although some do slip by. In many cases we call by phone to verify if maxmind looks fishy.
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Post #22 (permalink)
02-21-2009, 04:53 AM
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HD Newbie
Join Date: Feb 2009
Posts: 27
Status:
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MaxMind is really great, prevents 99% of scams ...
Anyway your limit level should be above 3.00(as many costumers register with free mails) + IP detector isn't always 100% correct.
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Post #23 (permalink)
04-27-2009, 11:09 PM
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HD Newbie
Join Date: Jan 2009
Posts: 5
Status:
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We have been using MaxMind since we migrated into WHMCS.
so far so good.
We are setting to filter fraud score 5 and above.
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Post #24 (permalink)
04-27-2009, 11:20 PM
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HD Guru
Join Date: Aug 2005
Company: Synersis Media, Inc.
Location: Kalamazoo, MI USA
Posts: 642
Status:
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We tried Max Mind. It was alright. It doesn't provide the pretty graphs that some of them do; however, I cannot complain about their pricing.
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Post #25 (permalink)
04-27-2009, 11:55 PM
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HD Wizard
Join Date: Feb 2007
Company: Romes' Blog
Location: IL
Posts: 1,398
Status:
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It is good to prevent scams, but it does stop a lot of signups as a lot of people are lazy and do not want to go through the process. This is the reason I took it off. I have a process to check on fruad (which I can't say here) but so far it works great. Stops 100% of fruad so far and I am hoping it stays that way.
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Post #26 (permalink)
04-28-2009, 12:00 AM
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HD Guru
Join Date: Aug 2005
Company: Synersis Media, Inc.
Location: Kalamazoo, MI USA
Posts: 642
Status:
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Quote:
Originally Posted by romes
It is good to prevent scams, but it does stop a lot of signups as a lot of people are lazy and do not want to go through the process. This is the reason I took it off. I have a process to check on fruad (which I can't say here) but so far it works great. Stops 100% of fruad so far and I am hoping it stays that way.
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No Offense! Nothing is 100%. We had a client who had passed through our Fraud Gaurdian account, manual review, and was on our server for a year before we found out he was doing fraud. Recently, we have seen some very smarter fraudster who have gone through alot of trouble to sneak by. We had one guy create a fake ID.
The key to using Max Mind is not to allow it to prevent orders but to set them to pending when the score is high enough. That will allow you to do a manual review. There are probably many orders that do not even need to be looked at that your manual reviewing. Time is money.
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Post #27 (permalink)
04-28-2009, 12:14 AM
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HD Wizard
Join Date: Feb 2007
Company: Romes' Blog
Location: IL
Posts: 1,398
Status:
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I know stoping fruad is not 100%, but my methods have stoped fruad on my servers. Also, one of my staff members reviews each site once a month choosing a diffirent time each month to check each site and account for material that would lead to fruad activity
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Post #28 (permalink)
04-28-2009, 02:26 PM
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HD Newbie
Join Date: Apr 2009
Company: ExaNetics
Posts: 35
Status:
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MaxMind is an automated system and can't be absolutely 100% accurate.
It wouldn't be a good idea to blindly reject all orders that it gives a bad score for.
In my opinion, some amount of manual intervention and fine tuning over time would be required.
But yes, its a very powerful anti-fraud service.
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Post #29 (permalink)
04-28-2009, 03:13 PM
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HD Wizard
Join Date: Feb 2007
Company: Romes' Blog
Location: IL
Posts: 1,398
Status:
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Yes, MaxMind is a very good at what it does, but just saying it can cuase loss of sales.
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Post #30 (permalink)
04-28-2009, 03:18 PM
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HD Guru
Join Date: Aug 2005
Company: Synersis Media, Inc.
Location: Kalamazoo, MI USA
Posts: 642
Status:
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Quote:
Originally Posted by romes
I know stoping fruad is not 100%, but my methods have stoped fruad on my servers. Also, one of my staff members reviews each site once a month choosing a diffirent time each month to check each site and account for material that would lead to fruad activity
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What the tells me is you have to much time on your hands if you can manually review each site monthly. In matter of fact, if I was a customer and saw that I would be a little worried. That seems like a huge waste of time to me. If they pass our initial fraud review we let it go until we have a complaint. Is a customer really going to change its principals and business in a month? No!
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