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  Post #31 (permalink)   04-28-2009, 02:41 PM
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One, I do not review each account manually. If a signup looks suspicous I investigate it. Also, a tech of mine checks the server for other stuff other than fruad, like torrents, warz, etc. Fruad is just of the things that my tech looks out for.

Also, it seems by your comment that you have a problem with my methods? My methods is what keeps my server clean, and running smooth.
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  Post #32 (permalink)   04-28-2009, 02:50 PM
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Quote:
Originally Posted by romes View Post
One, I do not review each account manually. If a signup looks suspicous I investigate it. Also, a tech of mine checks the server for other stuff other than fruad, like torrents, warz, etc. Fruad is just of the things that my tech looks out for.

Also, it seems by your comment that you have a problem with my methods? My methods is what keeps my server clean, and running smooth.
You run your business however you choose to run your business. From spending six to seven years in this industry all I know is your methods are very odd. I would be worried about privacy as a customer with your tech snooping around through my accounts. Everytime I comment on your method you change your method. Sounds like to me your new to the industry, have a small client base, and your unsure of your methods.

I can tell from your website and hosting packages that you are young. You have been around since 2006. I have been around since 2002. There are things that I worry about as a hosting consulting that you have not run into yet. If your business makes it to five years and grows your going to realize that checking the box once a month to thumb through files and manually reviewing all orders like you say you do cannot happen anymore. With how the industry is changing, competition increasing, and cost of people you just wont have enough at the end of the day.
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  Post #33 (permalink)   04-28-2009, 03:44 PM
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I am not new to the hosting industry. I have five years of experience and my client base is decent sized. My tech knows each client very well and my clients do not mind. The first time my tech checks the clients account he asks for permission and the client normally agrees to it. clients that refuse are not checked unless a complaint is recieved.

Look, privacy is very important to me and my clients. I get to know each client personaly. This is one of the reasons my clients trust my methods. They know what I am doing is for the best. I am sorry if my method seems odd, but it works. Also, anyone here can tell you that the most important thing to me is making sure my services are top notch, support is top notch and that my clients are happy.
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  Post #34 (permalink)   04-28-2009, 10:51 PM
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Quote:
Originally Posted by romes View Post
Yes, MaxMind is a very good at what it does, but just saying it can cuase loss of sales.
Yes, anti-fraud measure can cause loss of sales, unfortunately.
Good to know you have found a method that works for you.
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  Post #35 (permalink)   04-28-2009, 11:08 PM
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Thank you Exa_Ankur.
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  Post #36 (permalink)   05-02-2009, 03:49 PM
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We use maxmind - both minFraud and telephone verification. It might cost a customer or 2 but that's ok. I'd rather that than get bogged down with fraud chargebacks,etc. And if they can't read to enter a correct phone number - do you really want them as a customer?? Don't know about others but ClientExec puts
Quote:
"(To verify the order, enter a number where you can currently be reached. For international numbers, be sure to include the leading "+" sign followed by the country code.)"
right there by the phone number field... "currently be reached" - seems straightforward to me.
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  Post #37 (permalink)   05-10-2009, 04:15 PM
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We use maxmind, it seriously cut out the amount of fraud orders we got per day.
 
 
 


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  Post #38 (permalink)   05-12-2009, 04:08 AM
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We have used Maxi-Mind since 2008 & they are really excellent, If you can use Really & Excellent side by side (Excellent), ha ha, but we use and trust their services and we love them.

Save us time on knocking off those fraud orders
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  Post #39 (permalink)   05-17-2009, 06:53 AM
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Maxmind is just one of the tools we use to prevent fraud.


-Chris
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  Post #40 (permalink)   05-18-2009, 12:07 PM
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We only use MaxMind for orders over 100$, and use also other tools to prevent fraud.
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  Post #41 (permalink)   07-14-2009, 10:10 AM
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I run each signup through maxmind, review the domain names and have a tech check the server periodically also. this method has worked well for me for about 5 years now.
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  Post #42 (permalink)   08-10-2009, 04:13 PM
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We have been using Maxi-Mind for the last year, What can I say they have been excellent for us. We have picked up many and false fake orders

- It would be a high recommendation from me to use them.
- Wish others could match them.

-Sean
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  Post #43 (permalink)   08-17-2009, 04:32 AM
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I am using Maxmind and it very helpful to prevent fraud orders.
 
 
 


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  Post #44 (permalink)   08-19-2009, 01:14 AM
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It sounds like a good service but I haven't found a use for it.
 
 
 


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  Post #45 (permalink)   08-20-2009, 02:09 PM
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We started using MaxMind about 6 months ago. Since then we're received ZERO chargebacks. This is seriously a good investment since the merchant account providers charge fees for chargebacks. A minute fraction of that can go to a low cost MaxMind subscription.
 
 
 
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