I have to throw my hat in the ring for WHMCS also. We've used it for 3 years now, and have never looked back
Started with ClientExec, because it is more scaled down, and a little easier for the new people, but if you are a seasoned host, and you really want control of your company, WHMCS is the way to go.
With so many extensions, including the ability to export everything to Quickbooks (although WHMCS in itself has a nice accounting feature) I can't see anyone looking elsewhere.
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HostBill is a better looking, better performing WHMCS, with a much more appealing GUI.
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My employer currently uses ClientExec. WHMCS is a lot better, faster and more efficient. If you are starting from scratch, I recommend you save yourself the trouble and go to WHMCS. You will want to switch later on if you go with CE now.
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Hostbill is the new WHMCS and is taking it over. Hostbill also includes a free live chat system that is integrated into the billing system and allows you to integrate into the site also.
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WHMCS is by far the best out there for the small host.
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WHMCS -- I've used it for almost a year now and I wouldn't consider switching to any other software. It's a solid system, has a steady flow of updates, and overall it's just a breeze to use.
at Premix Hosting, we use WHMCS since it is very easy to use, simple and reliable, it is very helpful for us to communicate with our clients with no hassle