Get Paid to Participate - up to $1 per post!     Twitter     Facebook     Google+
Hosting Discussion
 

forgot password?



Reply


Old
  Post #1 (permalink)   12-27-2010, 07:49 AM
HD Master
 
Zagor's Avatar
 
Join Date: May 2009
Posts: 366

Status: Zagor is offline
I was wondering what happens if you miss your renewal date for a domain or hosting for a few days? Is there a period your host is willing to wait (which you can use to pay your dues) before deleting your account/domain?
 
 
 


Old
  Post #2 (permalink)   12-27-2010, 09:52 AM
HD Community Advisor
 
SenseiSteve's Avatar
 
Join Date: Mar 2009
Location: Saint Louis
Posts: 4,942
Send a message via MSN to SenseiSteve

Status: SenseiSteve is offline
This depends entirely on the host. I've read of plenty of horror stories, so it's best to talk to your host before this ever becomes an issue.
__________________
ProlimeHost- Dedicated Server Hosting & KVM SSD VPS
Three Datacenter Locations: Los Angeles, Denver & Singapore
SuperMicro Hardware | Multiple Bandwidth Providers | 24/7 On Site Engineers
 
 
 


Old
  Post #3 (permalink)   12-27-2010, 10:06 AM
HD Wizard
 
Join Date: Mar 2005
Location: Atlanta, GA
Posts: 2,264

Status: handsonhosting is offline
As Steve said, this is depending on the various registrars. Many give a 30 day grace period, then some even give an extended grace period with penalty fees - but essentially once you miss your date (even by 1 hour), you forfeit your domain and the registrar can do anything they want, even hold it for $1000 ransom if they feel like it.

Contact your host/registrar and alert them so you can work together to get the issue resolved. It's common courtesy to notify someone if you're going to be late on a payment anyway.
__________________
Emerson Nogueira
http://www.HandsOnWebHosting.com
cPanel Web Hosting, Domain Registration, Managed VPS Servers
 
 
 


Old
  Post #4 (permalink)   12-27-2010, 12:49 PM
HD Guru
 
Join Date: Apr 2009
Location: Sheffield, UK.
Posts: 568

Status: HostOX is offline
Depends, most Domain providers give 30 days were it is available to renew but not yours.

I myself with products allow 3 days until suspending, then I send out an email, then if it comes to 10-20 days and no one asks for a little extra time, I send the termination email.

However, they can buy a copy of backups.
 
 
 


Old
  Post #5 (permalink)   12-27-2010, 02:07 PM
HD Guru
 
HostLeet's Avatar
 
Join Date: May 2009
Location: Florida, USA
Posts: 874

Status: HostLeet is offline
As others have already stated, this will depend on the host's policies.

We've had clients let their domain name expire for more than 30 days and come back wondering what happened to it.. Luckly, we were able to recover them with no problems after payment was made.

We also give a 10 day grace period AFTER the due date on any hosting plan, and also send out multiple invoice reminders before the actual due date is reached. Once the 10 day grace period is over, the account is suspended and a penalty/re-activation fee is applied. If another 30 days pass after all of this, then the account is removed from the server completely.

Surprisingly enough, we've also had clients not check their emails or hosting account for months at a time, and then come back to a suspended or terminated website and panic..
__________________
HOSTLEET.COM, LLC - Elite Website Hosting Since 2008!
Fast Reliable Affordable Secure Friendly & Courteous
RISK-FREE Money Back Guarantee PCI-Compliant Checkout
 
 
 


Old
  Post #6 (permalink)   12-27-2010, 02:11 PM
HD Wizard
 
Join Date: Mar 2005
Location: Atlanta, GA
Posts: 2,264

Status: handsonhosting is offline
Had a customer terminated for 9 months asking where their site was It certainly takes all sorts.

Every host is different. I know some that will renew domain names in the hopes the customer renews but USUALLY these are smaller hosts that don't end up with a huge expense of failed renewals.
__________________
Emerson Nogueira
http://www.HandsOnWebHosting.com
cPanel Web Hosting, Domain Registration, Managed VPS Servers
 
 
 


Old
  Post #7 (permalink)   12-27-2010, 09:14 PM
HD Master
 
othellotech's Avatar
 
Join Date: Jul 2003
Location: London, UK
Posts: 429
Send a message via Skype™ to othellotech

Status: othellotech is offline
Quote:
Originally Posted by Zagor View Post
I was wondering what happens if you miss your renewal date for a domain or hosting for a few days? Is there a period your host is willing to wait (which you can use to pay your dues) before deleting your account/domain?
If you're late on a domain renewal ...
at best it'll be fine
usually it'll just not work for a few days
at worst you've lost it or held for recovery fees
- rules vary depending on registrar and the tld

If you're late on a hosting service ...
at best it'll be fine
usually it'll get suspended pending later termination if not paid
at worst you're looking at late payment fees or losing all the site/data you had


General Rule ... pay your bills ontime or even early
__________________
Rob Golding Astutium Ltd (AS29527) ICANN Accredited Registrar, Nominet Member, eNom ETP
UK VPS & Private Cloud Servers | UK Linux + Windows Shared Hosting | London Colo |
Domain Registration + Domain Resellers (WHMCS compatible)
 
 


Old
  Post #8 (permalink)   12-28-2010, 08:51 AM
HD Community Advisor
 
SenseiSteve's Avatar
 
Join Date: Mar 2009
Location: Saint Louis
Posts: 4,942
Send a message via MSN to SenseiSteve

Status: SenseiSteve is offline
Quote:
General Rule ... pay your bills ontime or even early
And yet, it seems like some clients never pay their bills on time, but stay on for years.
__________________
ProlimeHost- Dedicated Server Hosting & KVM SSD VPS
Three Datacenter Locations: Los Angeles, Denver & Singapore
SuperMicro Hardware | Multiple Bandwidth Providers | 24/7 On Site Engineers
 
 
 


Old
  Post #9 (permalink)   12-28-2010, 09:33 PM
HD Amateur
 
Join Date: Apr 2008
Location: SC, USA
Posts: 59

Status: Hostigation is offline
Quote:
Originally Posted by Steve-Hostirian View Post
And yet, it seems like some clients never pay their bills on time, but stay on for years.
"I'm sorry, your subscription seems to have lapsed, would you care to renew it?"

That line has saved me countless headaches and hurt feelings. If the bill wasn't paid, they know it, but don't want to hear it, but wording it just a little different places blame on nobody.
__________________
Hostigation.com - High Resource Hosting
WHM/cPanel Servers for Hosting and Dedicated Needs
SolusVM VPS Hosting - cPanel/DirectAdmin
Like us on Facebook and watch for coupons
 
 
 


Old
  Post #10 (permalink)   12-29-2010, 11:12 AM
HD Amateur
 
Join Date: Dec 2010
Posts: 50

Status: rocketgirl is offline
You should have information from your hosting service on their policies for late payment but I agree you should notify them if you know you'll be late.
 
 
 


Old
  Post #11 (permalink)   01-03-2011, 05:05 PM
HD Newbie
 
Join Date: Dec 2010
Posts: 14

Status: Namworld is offline
I think I've seen you talking about downtime and wanting to quit a host, not paying and doing a chargeback. Looking to get backed up first?

It really depends on the host. I don't know if you moved away from Semoweb on your other thread. Been some time you made an answer there.

It's always dependent on host provider, so check it out with support. But usually, this should be in the Terms of Service.

If the company eventually suspend/delete the client's content, it better be in the ToS and accepted by client first that the host is not liable for the loss of data at that point. Else the client may come requesting damages and liabilities for deleted files and other content.

Best bet would always be the ToS you agreed on.
__________________
Namworld Web Services info@namworld.net
█ cPanel & Softaculous - 99.9% Uptime Guarantee
█ Web Hosting - Web Design - Social Marketing
Web Hosting
 
 
 


Old
  Post #12 (permalink)   01-03-2011, 07:15 PM
HD Community Advisor
 
ughosting's Avatar
 
Join Date: Jan 2011
Location: London
Posts: 604

Status: ughosting is offline
I would check the Terms-Of-Service.

As handsonhosting stated, if you have a domain renewal, then you seriously need to notify your host, as a lost domain can be very expensive to rectify.

Usually hosts have a grace period, this is not "free time" as this time will be taken into account when/if you do finally pay.

Beware however that hosts will charge a late fee payment if you go too far into the grace period.

It looks like your ready to cut and run, so the late fees are probably not a worry, but the suspension period probably is.

It's unclear from your post whether you are an end user or reseller, is the risk of your sites being lost worth the risk of not paying on time? (or for another month if you are cutting and running)
__________________
DDoS Protected, LiteSpeed + LiteMage on CloudLinux with SSD Disks, R1Soft, Softaculous, SIteBuilder, BitNinja, LetsEncypt & Patchman
UnixGuru: Accounts with 1-16 CPU Cores, 2-32GB RAM. Why use a VPS?
█ Choose from Shared, Reseller and Elastic-Sites Hosting
 
 


Old
  Post #13 (permalink)   02-25-2011, 07:10 PM
HD Amateur
 
Join Date: May 2008
Posts: 55

Status: HVHost is offline
We give 6 days after the payment is due.
__________________
HudsonValleyHost.com
cPanel/WHM - Zamfoo - RvSkins - Softaculous - ClickBe! Site Builder - 24/7 Support - Money Back Guarantee
Web Hosting, Reseller, Master Reseller, and Alpha Reseller Hosting, and VPS.
 
 
 


Old
  Post #14 (permalink)   02-26-2011, 09:40 AM
HD Guru
 
HostMantis's Avatar
 
Join Date: Feb 2010
Posts: 691

Status: HostMantis is offline
We give our clients a 10 day grace period past the date due and also send multiple notices prior to the date due.

On occasion, we work with clients to arrange new payment dates, payment extensions, etc., because "life" happens.
__________________
HostMantis Affordable Web Hosting
Shared Reseller 24/7/365 Support Instant Activation
CloudLinux Softaculous Premium CloudFlare Multi PHP
HostMantis on: Facebook Twitter
 
 
 
Reply

Thread Tools

New Post New Post   Old Post Old Post
Posting Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Sponsored By: