Get Paid to Participate - up to $1 per post!     Twitter     Facebook     Google+
Hosting Discussion
 

forgot password?



Reply


Old
  Post #1 (permalink)   05-31-2012, 09:08 AM
HD Guru
 
shockym's Avatar
 
Join Date: Jan 2008
Posts: 694

Status: shockym is offline
For those who do not have everything when it comes to billing automated, who is the person that runs all charges each day to make sure recurring charges are being hit? We almost always miss a day here/there when it happens around the holidays and I am thinking maybe we should go the full auto route.
__________________
Please your clients & thank them from time to time.......they are just like groupies that keep the band going strong.
 
 
 


Old
  Post #2 (permalink)   05-31-2012, 01:22 PM
HD Wizard
 
Join Date: Mar 2005
Location: Atlanta, GA
Posts: 2,264

Status: handsonhosting is offline
I strongly recommend Full Auto. I have a personal trainer who owns a gym (www.eptsomaha.com) and for several years they just manually run the credit cards themselves. It would take several hours to complete (as each trainer ran different cards etc) - and like yourself, sometimes they'd be too busy and not run it for a day or two, or a week or two. This creates frustration not only for the trainer, but also the client as they expect to be billed on "X" day.

For my wife's SEO company, while she could run manual each month, she too went the automated route. It's just one less thing to think about.

Going one step further. My employees are paid for 40 hours each week automatically. While they still submit timesheets etc and I can adjust the hours up or down, by default they're set to pay out at 40 hours so that if for some reason something happens and I don't get in to edit things, they are sure to still be paid.

As for who would be in charge, you really need two people involved, and preferably not the other person that's going on vacation with you Both being out of country at the same time never helps!

Automation is the recommended path whenever possible. Any time you can automate any specific task that is redundant, then you're freeing yourself up to do other things --- not free time, that never happens!
__________________
Emerson Nogueira
http://www.HandsOnWebHosting.com
cPanel Web Hosting, Domain Registration, Managed VPS Servers
 
 
The Following User Says Thank You to handsonhosting For This Useful Post:
HostLeet (07-23-2012)


Old
  Post #3 (permalink)   06-05-2012, 07:17 AM
HD Newbie
 
Join Date: Apr 2002
Posts: 9

Status: everyday is offline
If you are doing daily billing you have to fully automated. Pick from any number of billing systems available to you and make the plunge. You could even use your credit card gateway auto bill feature if you wanted. You will not regret the decision.
__________________
Matt Kelly
Razor Servers - Dedicated Servers, Colocation, VPS, Automated Backup and more...
http://www.razorservers.com
We own our hardware and network, buy from the source...Razorservers.com
 
 
 


Old
  Post #4 (permalink)   06-24-2012, 07:10 PM
HD Newbie
 
Join Date: May 2012
Posts: 39

Status: StyleX Networks is offline
I can't possibly imagine you doing this manually. Not only is it complicated but you can easily make mistakes.
 
 
 


Old
  Post #5 (permalink)   06-25-2012, 09:51 PM
HD Guru
 
Join Date: Apr 2009
Location: Sheffield, UK.
Posts: 568

Status: HostOX is offline
Quote:
Originally Posted by StyleX Networks View Post
I can't possibly imagine you doing this manually. Not only is it complicated but you can easily make mistakes.
Must agree.

What about the amount of clients you also have? Surely it would make it even harder.
__________________
HostOX | Hosting Built on Consistency, reliability and strength.
 
 
 


Old
  Post #6 (permalink)   06-26-2012, 10:16 AM
HD Guru
 
shockym's Avatar
 
Join Date: Jan 2008
Posts: 694

Status: shockym is offline
I just hate the idea of missing a bill that is due and then a client gets upset over it. I am not sure how anyone could really rely on only manual billing, could you imagine the possible lost of clients?
__________________
Please your clients & thank them from time to time.......they are just like groupies that keep the band going strong.
 
 
 


Old
  Post #7 (permalink)   06-26-2012, 05:06 PM
HD Addicted
 
IkY0294's Avatar
 
Join Date: Dec 2008
Location: Brooklyn
Posts: 563

Status: IkY0294 is offline
Doing anything manual sucks. It takes time, work and can get workers confused if who ever doing the manual stuff is sick one day.

Don't get me wrong having things run by them selves is a great idea but it can cause damage if its not being watched or check on here and there. Because sins its doing it by its self how will it know when to stop or whats the limit?

To go auto you need to make sure that script or what ever your going to use is good and has good feedback. you dont want to use something that dose something automatic and can mess your system up.
__________________
Who has the coffee pot?
 
 


Old
  Post #8 (permalink)   06-27-2012, 08:07 AM
HD Wizard
 
easyhostmedia's Avatar
 
Join Date: Mar 2011
Location: Northumberland, UK
Posts: 4,956
Send a message via MSN to easyhostmedia

Status: easyhostmedia is online now
Quote:
Originally Posted by IkY0294 View Post
Doing anything manual sucks. It takes time, work and can get workers confused if who ever doing the manual stuff is sick one day.

Don't get me wrong having things run by them selves is a great idea but it can cause damage if its not being watched or check on here and there.
so basically what i can gather from you is that dont do things manually and dont place things on auto.

please explain how we are to do things then?
__________________
Terry Robertson - CEO The Easyhost Media Group
Niceday Hosting - Affordable Hosting
PowerSSL - - We Secure your World
The Scamlist Forum - Fighting against scammers
 
 
 


Old
  Post #9 (permalink)   06-27-2012, 09:30 AM
HD Guru
 
shockym's Avatar
 
Join Date: Jan 2008
Posts: 694

Status: shockym is offline
I think its a little of both, either you need someone that you can depend on (or a team) that can keep an eye on the system or you need a miracle. Nothing is perfect, humans have errors and so do machines (or scripts in this case), correct?
__________________
Please your clients & thank them from time to time.......they are just like groupies that keep the band going strong.
 
 
 


Old
  Post #10 (permalink)   07-23-2012, 01:18 PM
HD Newbie
 
Join Date: Oct 2009
Posts: 25

Status: kevin8008 is offline
Correct, I would say go with a team of people. I mean automation is good too but it still needs to be monitored.
 
 
 


Old
  Post #11 (permalink)   08-02-2012, 03:23 PM
HD Amateur
 
Join Date: Jan 2009
Location: Wallington, NJ
Posts: 56
Send a message via MSN to TmzHosting Send a message via Skype™ to TmzHosting

Status: TmzHosting is offline
You have to do a little of both, but automation is the way to go. Now and then you should be doing audits, but you must automate things and be more efficient.

- Daniel
__________________
Managed VPS - tmzVPS.com - East & West Coast (US) & UK Locations - INSTANT Setup - cPanel/WHM Included - Fully Managed & Unmanaged VPS's | Adult Allowed!
14 day money back guarantee | 8+ Years in Business | PaypalAlertPayGoogle Checkout2CheckOutAccepted
 
 
 


Old
  Post #12 (permalink)   08-29-2012, 07:16 AM
HD Amateur
 
Join Date: Aug 2012
Posts: 78

Status: ReadyMakers is offline
Remember!
Automation never lies!
Make it automatically capture payments from Credit/Debit Cards.
For those who are not happy with recurring billing, the story is simple..
Suspend them if they fail to arrange payment on time.
 
 
 


Old
  Post #13 (permalink)   08-29-2012, 10:37 AM
HD Newbie
 
Join Date: Jul 2008
Posts: 9

Status: tshah is offline
Just add customer service to automation that is if a credit card declines, call the client before sending suspension notice or suspending the account itself.

This will save your time with automation and add human touch to accounting service.
__________________
24Shells - Linux Web Hosting - Since 2003
Dedicated Server Hosting - Cpanel VPS Hosting
 
 
 


Old
  Post #14 (permalink)   08-29-2012, 11:50 AM
HD Amateur
 
Join Date: Aug 2012
Posts: 78

Status: ReadyMakers is offline
Quote:
Originally Posted by tshah View Post
Just add customer service to automation that is if a credit card declines, call the client before sending suspension notice or suspending the account itself.

This will save your time with automation and add human touch to accounting service.
a while ago, I read somewhere online about a WHMCS module enabling full automation and automatic RoboCalls! Payments could be also caputred through phone
 
 
 
Reply

Thread Tools

New Post New Post   Old Post Old Post
Posting Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Sponsored By: