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  Post #1 (permalink)   06-15-2012, 04:29 PM
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How many fraud orders a day do you get?
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  Post #2 (permalink)   06-16-2012, 09:49 AM
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We receive under 5%, phone verification helps a lot.
 
 
 


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  Post #3 (permalink)   06-24-2012, 06:52 PM
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Atleast 2-3 per day.

Combination of MaxMind & Phone verification will prevent fraud.
 
 
 


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  Post #4 (permalink)   06-25-2012, 03:33 AM
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Usually get a few a day. I'm still amazed with how may fraudsters there are out there in the world!
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  Post #5 (permalink)   06-25-2012, 09:50 PM
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Use to have up to 5 a day, however it seems to have calmed down now.
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  Post #6 (permalink)   06-26-2012, 10:18 AM
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Our numbers are only that high when it comes to crazy times during the year (major holidays and when Defcon is running). We might be a little lucky so I hope I am not sitting here jinxing myself.
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  Post #7 (permalink)   06-26-2012, 05:00 PM
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We get at least 1 - 2 orders that come up as fraud by out MaxMind.
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  Post #8 (permalink)   06-27-2012, 09:55 PM
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We get about 3 per day.
 
 
 


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  Post #9 (permalink)   07-06-2012, 04:52 AM
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we get 3-5 orders mark at fraud.
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  Post #10 (permalink)   07-09-2012, 11:05 AM
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We get about 2-4 fraud order in a month.
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  Post #11 (permalink)   08-02-2012, 03:27 PM
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We get about 4-5 fraud orders a day. Maxmind helps a bunch otherwise we would be spending thousands on manual reviewing.

- Daniel
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  Post #12 (permalink)   08-08-2012, 01:04 AM
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We get about 3 to 5 per day and all free email account that I dont allow that
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  Post #13 (permalink)   08-10-2012, 12:04 PM
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Well free mail accounts aren't a big of an issue if you ask me.
Some of them seems to be legit but are still frauds.

It's to easy to just call your creditcard company and tell them to return the money with no questions asked.
The person in question would be wet after doing that multiple times i presume but still.

Maxmind only works with creditcards right?
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  Post #14 (permalink)   08-10-2012, 12:29 PM
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Quote:
Originally Posted by skdedicated View Post
Well free mail accounts aren't a big of an issue if you ask me.
Some of them seems to be legit but are still frauds.
yes some are legit orders, but as fraudsters will use free email addresses, then the email extension (hotmail,gmail etc.) are marks as fraud, so you need to manually verify the orders.

Quote:
Originally Posted by skdedicated View Post
It's to easy to just call your creditcard company and tell them to return the money with no questions asked.
The person in question would be wet after doing that multiple times i presume but still.
yes you can issue refunds if you suspent the order as fraud, but if an order is marked as fraud then invoices should be cancelled beofre they can be paid (whmcs does this)

Quote:
Originally Posted by skdedicated View Post
Maxmind only works with creditcards right?
Maxmind is not just a payment fraud service. maxmind works on the orders no matter what payment provider you use.
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  Post #15 (permalink)   08-10-2012, 01:32 PM
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We use MaxMind for all of our new orders. It's really amazing how much it cuts down on the fraud. Some fraud is just obvious to humans but MaxMind even sorts out some of the not-so-obvious fraudulent orders.

One of the biggest issues people have with MaxMind is false positives but if you have it configured properly, you shouldn't have any, if any, false positives. I think I've only had a handful of false positives in the last 2 years of using it
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