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Hosting Discussion > Operating a Web Hosting Business > Billing and Accounting > what to do with unverified paypal payments
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  Post #1 (permalink)   12-17-2012, 01:43 AM
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hi dear friends
some time users pay with unverified paypal accounts how do you treat in this cases ?
and what should we do ?
thanks
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  Post #2 (permalink)   12-17-2012, 04:35 AM
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Unverfied are fairly common, however generally if you have other fraud screening in place, it shouldn't be an issue. Just like any other account however, you'll want to monitor it and verify they're not using it for spamming etc - but that's normal too.
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  Post #3 (permalink)   12-17-2012, 04:46 AM
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Quote:
Originally Posted by monovm View Post
hi dear friends
some time users pay with unverified paypal accounts how do you treat in this cases ?
and what should we do ?
thanks
every PP account will be unverified for the first few months a PP account is opened (everyone has to start somewhere). Even you would have had an unverified PP account at first, but you should have other fraud screening procedures. If these work then their will be no issue. We dont redflag an unverified account on its own
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  Post #4 (permalink)   12-17-2012, 12:04 PM
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if
we get id scan of id card of the users
ithink there is no problem with paypal right ???
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  Post #5 (permalink)   12-20-2012, 09:25 AM
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We ask for some kind of ID issued by the Government.
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  Post #6 (permalink)   12-20-2012, 11:54 AM
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We ask for some kind of ID issued by the Government.
so what would you do with a UK client as in the UK the government does not issue citizens with photo ID
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  Post #7 (permalink)   12-20-2012, 09:26 PM
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Do you use any sort of fraud program with your billing software such as maxmind or Telesign? Verified or unverified, fraud protection will give you a score to help in determining how risky an order is. That said it should be used in conjunction with other ways of determining risk
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  Post #8 (permalink)   12-23-2012, 10:15 AM
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so what would you do with a UK client as in the UK the government does not issue citizens with photo ID
Creditcards, passports etc.
 
 
 


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  Post #9 (permalink)   12-23-2012, 10:23 AM
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Originally Posted by Settoz View Post
Creditcards, passports etc.
creditcards are not issued by the goverment also you would except a CC as ID.
the idea of asking for ID is to stop CC fraud, so what would be the point asking for CC as ID

Also not everyone has a Passport.
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  Post #10 (permalink)   02-09-2013, 09:25 PM
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Not a big issue unless you are trading a high value product and depends if its tangible or intangible.
 
 
 


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  Post #11 (permalink)   02-12-2013, 11:00 AM
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From what I've read of the thread so far, it sounds like unverified PayPal account holders could potentially be spammers or otherwise guilty of fraudulent activity. How common is this?
 
 
 


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  Post #12 (permalink)   02-13-2013, 02:46 PM
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Keep an eye on it, we have had a few fraudsters that we caught using them but somehow then never really proof what they use during the signup screen. The best offense is a good defense.
 
 
 


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  Post #13 (permalink)   03-04-2013, 06:38 AM
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We deal with this all the time and usually are not phased by it. We use MaxMind as protection too, and then manually review every order within a few hours of it coming in.
 
 
 


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  Post #14 (permalink)   03-04-2013, 06:49 AM
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We deal with this all the time and usually are not phased by it. We use MaxMind as protection too, and then manually review every order within a few hours of it coming in.
This is exactly how we deal with orders. you have to think that every one setting up a Paypal account will be unverified at first, so does this mean that everyone that used paypal are fraudsters until they get verified
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  Post #15 (permalink)   03-05-2013, 05:31 AM
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This is exactly how we deal with orders. you have to think that every one setting up a Paypal account will be unverified at first, so does this mean that everyone that used paypal are fraudsters until they get verified
We find that a lot of our customers are purchasing gaming services for their children, and many of them do not have a PayPal account so we assume they are un-verified. All things considered we don't generally get too many issues from them.
 
 
 
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