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We send invoices 5 days prior and on the due date. They then have 5 additional days to pay or contact us to make arrangements before they are suspended. After 30 days of no contact we delete the site. This is how we have done it for 4 years now and has worked well. Usually if they do not contact us in that 10 day period it means they aren't going to.
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Kris Keele
NCServ, LLC.
Collocation, Servers, Web Hosting and Application Hosting
http://www.ncserv.com
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