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View Poll Results: How many days past the due date will you allow before suspending an account
1 day 2 9.09%
2 days 0 0%
3-4 days 4 18.18%
5-6 days 3 13.64%
1 week 11 50.00%
2 weeks 2 9.09%
Other (please post) 0 0%
Voters: 22. You may not vote on this poll

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Old
  Post #1 (permalink)   07-05-2004, 07:30 PM
HD Guru
 
Join Date: Apr 2004
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Status: PVT-Jordan is offline
I'm just curious as to how many days you let your clients get off without paying.
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Old
  Post #2 (permalink)   07-05-2004, 07:57 PM
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Join Date: Jun 2004
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Status: x-2o is offline
I would allow a week if a client had a good reason for not paying.
 
 
 


Old
  Post #3 (permalink)   07-06-2004, 01:39 AM
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Join Date: May 2004
Posts: 142

Status: artvision is offline
Usually 3-7 days.
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  Post #4 (permalink)   07-06-2004, 01:57 AM
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Join Date: Jul 2004
Location: Nova Scotia | Canada
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Status: Simon is offline
Seven days, if communication seems fruitless.

After that, it depends on their reason for not paying.


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Old
  Post #5 (permalink)   07-17-2004, 12:14 PM
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Join Date: Jun 2004
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Status: country-tyme is offline
Seven days with a good excuse. Three strikes and your out!
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Old
  Post #6 (permalink)   07-17-2004, 12:27 PM
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Join Date: Oct 2003
Location: PEI
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Status: Blue is offline
We take it on a case by case basis.
I've cut off sites anywhere from 3 days to 30 days.
I've given 30 days before and the client never had any payment issues after that.
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Old
  Post #7 (permalink)   07-26-2004, 08:19 AM
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Join Date: Jul 2004
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Status: USValueHost.com is offline
I give 7 days before the account is suspended. After 30 days, the account is terminated.
 
 
 


Old
  Post #8 (permalink)   07-27-2004, 01:58 PM
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Join Date: May 2004
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Status: SLH* is offline
One week unless the client contacts us and works something out with us, all within reason of course.
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Old
  Post #9 (permalink)   09-07-2004, 06:39 PM
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Join Date: Sep 2004
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Status: wholesalehelper is offline
i would sometimes let them go for a month but make them pay double next ! lol
 
 
 


Old
  Post #10 (permalink)   09-30-2004, 06:31 AM
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Join Date: Jul 2004
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Status: BliksemHosting is offline
We invoice 3 days in advance so if there is no communication as to why a client can't make a payment, we suspend after 24 hours.

With a valid excuse or at the very least ample communication, we will let a client slide for 5 days.
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  Post #11 (permalink)   01-07-2005, 04:36 PM
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Join Date: Jan 2005
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Status: ReDuXsGiRl is offline
We give them 14 days if they pay yearly.
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Old
  Post #12 (permalink)   01-07-2005, 05:13 PM
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Status: PVT-Jordan is offline
and if they pay monthly?
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Old
  Post #13 (permalink)   01-07-2005, 10:26 PM
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Location: Pennsylvania
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Status: ANMMark is offline
We allow 1 week after the due date. Then they're suspended. 48 hours later terminated.
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  Post #14 (permalink)   01-10-2005, 10:30 PM
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We do 1 week from due date and terminate after 30 days.
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  Post #15 (permalink)   01-11-2005, 08:52 PM
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Join Date: Feb 2004
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Status: kris1351 is offline
We send invoices 5 days prior and on the due date. They then have 5 additional days to pay or contact us to make arrangements before they are suspended. After 30 days of no contact we delete the site. This is how we have done it for 4 years now and has worked well. Usually if they do not contact us in that 10 day period it means they aren't going to.
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