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Old
  Post #16 (permalink)   09-13-2016, 01:54 PM
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Quote:
Originally Posted by easyhostmedia View Post
how can it be rude and condescending when pointing out your statement is wrong
How? One thing is to point out if a statement is wrong (in your opinion). Another is how to do it.

Sometimes one little line makes all the difference:


Reply #1: Nice.
Quote:
Originally Posted by easyhostmedia View Post
If you have a legitimate business and someones owes you money you have the legal right to employ a collection agency to collect monies owed to yo, no matter what country they are from.

The point of International Collection agencies is that you deal with 1 agency in your own country and this agency will deal with any agencies in the country the debtor is from. This method is more expensive as you have to pay fees for more agencies.

before appointing any collection agencies you have to weight up the costs and see if it is worth chasing the debt.

In the UK we first send out an LBS (Letter Before Action), this gives the debtor 14 days to pay the debt.

We use Express Debt Collection who deal with all the process from LBA automatically

their charges are as below

Reply #2: Not so nice.
Quote:
Originally Posted by easyhostmedia View Post
what a load of bull.

If you have a legitimate business and someones owes you money you have the legal right to employ a collection agency to collect monies owed to yo, no matter what country they are from.

The point of International Collection agencies is that you deal with 1 agency in your own country and this agency will deal with any agencies in the country the debtor is from. This method is more expensive as you have to pay fees for more agencies.

before appointing any collection agencies you have to weight up the costs and see if it is worth chasing the debt.

In the UK we first send out an LBS (Letter Before Action), this gives the debtor 14 days to pay the debt.

We use Express Debt Collection who deal with all the process from LBA automatically

their charges are as below

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Old
  Post #17 (permalink)   09-13-2016, 05:42 PM
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Believe it or not, I used to work for a collection agency. Yep, carried a baseball bat in the trunk of my car. Of course, it was all local stuff. At that time, the charge was 33%. Recovery rates in the collection industry are not very high.
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Old
  Post #18 (permalink)   09-13-2016, 07:13 PM
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I think the main issues with international debt recovery is the application of laws in different countries.

Sure, an agency can send letters for you to chase the debt and make loads of phone calls. But they're not about to send someone to Timbuktu to claim an outstanding debt unless it's a major sum.

In this industry, in most circumstances, the amounts we need to chase just aren't worth it and the customers who owe them know this. If it's domestic to where you do business, that's a slightly different story.

As @SenseiSteve says, collection rates in the industry are typically low. In the UK, we have very good laws which give bailiffs powers, but other countries just don't have them quite the same.
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