Originally Posted by Alex - A2hosting
I've never had to wait 30 days for a response from PayPal. Just note they always send you an automated answer with some pre-written information and somewhere in that email it'll say 'If none of the above helped you, reply to this email and a rep will assist you'.
Once you reply to the automated email that states that (or something along those lines), you'll get an actual answer within 1 - 3 days.
I agree, but what i dont like is that Paypal always think they are the law and what they have in their agreements etc. are all legal as you agree to them.