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Hosting Discussion > Operating a Web Hosting Business > Billing and Accounting > Ditched Paypal.. Need Reliable and Accessible Proccessor
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  Post #16 (permalink)   05-13-2016, 08:11 PM
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Quote:
Originally Posted by vladimir View Post
I personally use braintree and love them. Unfortunately its now owned by paypal[...]
Wow, are you serious? I didn't know that.
I don't have anything against PayPal (even though I had some issues I didn't like), but Braintree does seem like they are running it as a completely separate ship.
 
 
 


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  Post #17 (permalink)   05-13-2016, 08:30 PM
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Originally Posted by Artashes View Post
Wow, are you serious? I didn't know that.
I don't have anything against PayPal (even though I had some issues I didn't like), but Braintree does seem like they are running it as a completely separate ship.
Yes they clearly marked that "powered by Paypal" or something like that at the bottom of the site the last time I checked awhile back. I will look at tomorrow or something since these two posts are indeed stating that it seems to be operated much differently than the parent Paypal company.
 
 
 


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  Post #18 (permalink)   05-16-2016, 03:45 AM
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Originally Posted by Harv45 View Post
Excuse me but where did I said I would be breaking the law?

And why I would want to do anything regarding Paypal if I am sourcing another processor on another main note of primary support being available through emails?
Because of money laundering and terrorism financing you will hardly get a getaway that will not finally ask you for proof of ID. May I out of curiosity ask why you dont want to prove your Identity?
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  Post #19 (permalink)   05-16-2016, 06:33 AM
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Originally Posted by cheapdedicated View Post
Because of money laundering and terrorism financing you will hardly get a getaway that will not finally ask you for proof of ID. May I out of curiosity ask why you dont want to prove your Identity?
Because it makes no sense to me for LOW annual processing (>1K).

Why would I want to prove identity if the processor has not done any significant processing (or even in the case of Stripe NONE)??

I feel just they draw their lines too close to demand such identifications.

Just for the records I NEVER has these issues with ordering full blown dedicated servers from a couple of reputable providers. In most cases they just splits out the machine on demand.
 
 
 


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  Post #20 (permalink)   05-16-2016, 06:48 AM
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Originally Posted by Harv45 View Post
Because it makes no sense to me for LOW annual processing (>1K).

Why would I want to prove identity if the processor has not done any significant processing (or even in the case of Stripe NONE)??

I feel just they draw their lines too close to demand such identifications.

Just for the records I NEVER has these issues with ordering full blown dedicated servers from a couple of reputable providers. In most cases they just splits out the machine on demand.
As providers we definitely never ask clients to verify BUT Its a statutory requirement in most states for the geteways to have verifiable Identity so their hands may also be tied by their regulator.
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  Post #21 (permalink)   05-16-2016, 07:01 AM
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Originally Posted by cheapdedicated View Post
As providers we definitely never ask clients to verify BUT Its a statutory requirement in most states for the geteways to have verifiable Identity so their hands may also be tied by their regulator.
Most providers' TOS will state that they have to right to "withhold" an order and ask for further verification at any times (not limited to but a copy of your ID and/or front and back of the Credit Card used). Yet in most cases I just click "order now" and I am done.

To add the IRS also may ask the provider for the same AT ANY time so what different does a provider makes vs the gateway in that sense?
 
 
 


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  Post #22 (permalink)   05-16-2016, 07:05 AM
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I know all of these things can be a pain but the reality is if you don't offer Paypal as a payment option on your site you're going to loose out on a lot of business.

I would suggest proceeding with their verification as at the end of the day it's in your best interest.
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  Post #23 (permalink)   05-16-2016, 07:08 AM
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Originally Posted by Harv45 View Post
Most providers' TOS will state that they have to right to "withhold" an order and ask for further verification at any times (not limited to but a copy of your ID and/or front and back of the Credit Card used). Yet in most cases I just click "order now" and I am done.

To add the IRS also may ask the provider for the same AT ANY time so what different does a provider makes vs the gateway in that sense?
Yes that is added to the TOS so that when suspicious orders are received then the owner verifies But most orders will be processed without this especially if you are a return client and you are not from a high fraud country
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  Post #24 (permalink)   05-16-2016, 07:14 AM
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Originally Posted by zomex View Post
I know all of these things can be a pain but the reality is if you don't offer Paypal as a payment option on your site you're going to loose out on a lot of business.

I would suggest proceeding with their verification as at the end of the day it's in your best interest.
It's not a pain it the quality of the processor.

Look it like this, why should I stay a provider if they cannot explain to me why an issue occurs?

I feel like Paypal does not know what they are doing as I did provide the SSN as is.
 
 
 


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  Post #25 (permalink)   05-18-2016, 06:58 PM
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Why should they explain things to you when you clearly have no intention of providing what they need, but continue to complain, whine and groan about something so trivial?

Pick up the phone, give them a call, work it out. Or stop complaining
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  Post #26 (permalink)   05-18-2016, 07:56 PM
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Originally Posted by whmcsguru View Post
Why should they explain things to you when you clearly have no intention of providing what they need, but continue to complain, whine and groan about something so trivial?

Pick up the phone, give them a call, work it out. Or stop complaining
I wouldn't have any problems if they would of explained more than "we don't know why".

Regardless I am looking for other options and not solely complaining about Paypal.
 
 
 


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  Post #27 (permalink)   05-19-2016, 02:41 AM
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Originally Posted by Harv45 View Post
I wouldn't have any problems if they would of explained more than "we don't know why".

Regardless I am looking for other options and not solely complaining about Paypal.
If you have an issue with any payment provider he best way to get things sorted etc, is to pick up the phone and ask to speak to a manager.

The main issue i have with paypal is that they sometimes will cancel subscriptions for no reason and without letting me or the client know about this. i email them and just get ' we dont know' and 'it will not happen again' until it happens again.

even calling them and managers find it hard to explain and just put it down to a glitch in the system. I even stopped using and offering paypal for a time, but this causes more headaches as a majority of people will use paypal, so you have to offer a payment service that your clients use, so i had to restart offering paypal, and subscriptions are easy to set up again. no issues in the last 8 months touch wood, but i know have a email to their exec depart if i have further issues.
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  Post #28 (permalink)   05-19-2016, 11:22 AM
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Originally Posted by easyhostmedia View Post
If you have an issue with any payment provider he best way to get things sorted etc, is to pick up the phone and ask to speak to a manager.

The main issue i have with paypal is that they sometimes will cancel subscriptions for no reason and without letting me or the client know about this. i email them and just get ' we dont know' and 'it will not happen again' until it happens again.

even calling them and managers find it hard to explain and just put it down to a glitch in the system.
Exactly it more of the integrity issue than anything else...
 
 
 


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  Post #29 (permalink)   05-19-2016, 11:37 AM
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Originally Posted by Harv45 View Post
Exactly it more of the integrity issue than anything else...
But still paypal is the most commonly used payment processor, so removing this will just damage your business as some people will only use paypal to make payments
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  Post #30 (permalink)   05-19-2016, 11:43 AM
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But still paypal is the most commonly used payment processor, so removing this will just damage your business as some people will only use paypal to make payments
I can understand what you means but I just feel a change is an order. To add everyone loses sales if they don't have xyz payment method (NOT just whether or not you have PP or not).

That is just a thing everyone accounts for, but I can tell you there are places that "survive" without offering PP at all. If they can do it then I shouldn't have an issue doing it as well.
 
 
 
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