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  Post #16 (permalink)   04-27-2017, 07:47 AM
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Originally Posted by easyhostmedia View Post
no good for people that cant write scripts, why is WHMCS so security minded when it come to everything else on WHMCS, but cant be bothered to make the backup feature secure.
They provide a feature then it should be secure, which FTP is not secure and why should they restrict backups to 20mb as backups dont effect them as you are making a backup from your server1 to your server2. it would be different if the databases were being held on their servers, but they are not
To be fair, sending backups to your Gmail account isn't the best idea neither. If you want the safest route, don't use the official WHMCS backup features and roll your own.
 
 
 


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  Post #17 (permalink)   04-27-2017, 08:08 AM
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To be fair, sending backups to your Gmail account isn't the best idea neither. If you want the safest route, don't use the official WHMCS backup features and roll your own.
only option as it seems WHMCS don't know how to set their backup system to SFTP or how to increase their Memory limited

i use cpremote, so have 1 full backup , but i never like just having 1 backup. as i am no coder i could not create my own.

I don't know what people think if you are a webhost you have to also be a designer/coder.
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  Post #18 (permalink)   05-02-2017, 06:13 AM
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I don't know what people think if you are a webhost you have to also be a designer/coder.
I think it is more to do with if you are a web host, you should know how to setup backups. And no, it doesn't involve being a coder nor designer. It is just one of the most basic things a web host has to setup across all of their servers... no?

I'm pretty sure Cpremote has an option to keep multiple copies?

Last edited by Alex HubRocket : 05-02-2017 at 06:15 AM.
 
 
 


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  Post #19 (permalink)   05-02-2017, 07:14 AM
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I'm pretty sure Cpremote has an option to keep multiple copies?
just daily, weekly and monthly but to the same destination.

but as other state
Quote:
write your own script.
would mean you have to code a script and it may surprise you that not everyone is a coder.
point me to the policy or law saying a web host must be a coder as setting up backups is 100% different to writing your own script.

but the point is that WHMCS shout on about security and making your installations secure, but they cant be bothered to make their backup feature use secure connections.
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  Post #20 (permalink)   05-03-2017, 05:44 AM
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just daily, weekly and monthly but to the same destination.
A quick look on their site states they allow you to store backups in multiple storage locations and can store 7 days worth of backups. And even if that is false (I doubt it), there are plenty of other alternative solutions in this space.

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would mean you have to code a script and it may surprise you that not everyone is a coder.
point me to the policy or law saying a web host must be a coder as setting up backups is 100% different to writing your own script.
I really don't know what you're getting at as I never said anything about a web host having to be a designer / coder. I said backups are very standard thing to have setup for a web host, there are plenty of solutions out there so no, you do not need to be a designer or coder and I never said you had to be.

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but the point is that WHMCS shout on about security and making your installations secure, but they cant be bothered to make their backup feature use secure connections.
I agree the backups feature needs redoing though there are alternatives available so you don't have to resort to storing them in your Gmail account which is a bad idea itself.
 
 
 


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  Post #21 (permalink)   05-03-2017, 05:51 AM
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A quick look on their site states they allow you to store backups in multiple storage locations and can store 7 days worth of backups. And even if that is false (I doubt it), there are plenty of other alternative solutions in this space.

The setting dont allow this, even their new revamped version, daily,weekly, monthly and the 7 day retention, but just to 1 location as only facilities to add 1 set of backup server details.
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  Post #22 (permalink)   05-03-2017, 08:41 AM
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The setting dont allow this, even their new revamped version, daily,weekly, monthly and the 7 day retention, but just to 1 location as only facilities to add 1 set of backup server details.
Then honestly you're better off looking at an alternative backup software as there are plenty of alternatives and sending it to your email is just not secure.
 
 
 


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  Post #23 (permalink)   05-03-2017, 09:17 AM
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Then honestly you're better off looking at an alternative backup software as there are plenty of alternatives and sending it to your email is just not secure.
i do send a backup using cpremote to a backup server under FTPS of my whole site.

The issue is the WHMCS backup system is only to backup the database, which will be sent to a different server, but as stated WHMCS wont allow this as they dont know how to set up the backup system to use SFTP or to backup over 20MB.
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  Post #24 (permalink)   05-05-2017, 05:33 AM
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Im not going to convice you by telling that WHMCS is Better or Worst, each client decide freelly, blesta is the only One, so if Blesta dosent support some function or you whant to change something, you can do it without any problems. No other software in this buissness do this
 
 
 


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  Post #25 (permalink)   05-05-2017, 06:07 AM
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the latest thing is WHMCS support told me why do i not remove the SFTP security so i can use it.

i wonder what planet these support guys are on, telling a client to remove server security to use a feature that within 5 mins they could set up to use SFTP
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  Post #26 (permalink)   05-07-2017, 12:59 PM
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This is something that should be a priority really especially considering your WHMCS is the most vital and sensitive part of any software and business.

Personally I don't use the backup feature at all and never have. I prefer to take manual backups every 2 days.
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  Post #27 (permalink)   05-09-2017, 04:24 AM
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This is something that should be a priority really especially considering your WHMCS is the most vital and sensitive part of any software and business.

Personally I don't use the backup feature at all and never have. I prefer to take manual backups every 2 days.
a lot WHMCS can do and should do, but dont

Its the same with their mail feature

you set up SMTP settings and they work, but when they fail they just tell you to change to PHP Mail (), so you do and then when this fails they tell you to change to SMTP and this goes on and one without them actually looking to see why these fail.

i now have it set using SMTP but using sparkpost and no issues.
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