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  Post #31 (permalink)   07-11-2004, 11:41 AM
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paypal has been great for me for the past 5 years. Never had a single problem, I think is a great option for a business to get payments done. Respectables companies use them, most of those NOpaypal crappy sites are people that didn't follow their terms and want to get back to them somehow.
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  Post #32 (permalink)   07-11-2004, 02:11 PM
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Paypal is surely a great place to start, but every company knows that it must expand its options to broaden it's possible client base. So it is always good to have multiple payment methods, especially if you offer internation services, where some people cannot get a paypal account
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  Post #33 (permalink)   07-12-2004, 01:40 AM
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Quote:
Originally Posted by Xcel_Hosting
Paypal is surely a great place to start, but every company knows that it must expand its options to broaden it's possible client base. So it is always good to have multiple payment methods, especially if you offer internation services, where some people cannot get a paypal account
I completely agree with you on this one, although I'm not so sure paypal is such a good option. I admit a lot of people use it, so that should be provided as a payment option, but definitely not as the only one.
A lot of people say how great paypal is, until they get ripped off the first time. After that you find a lot of them posting on forums like paypalsucks and others like that. I myself got my account frozen and lost a small amount of money, but it was enough for me to go looking elsewhere.
 
 


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  Post #34 (permalink)   07-16-2004, 03:37 PM
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I use PayPal and Paysystems, seems like PayPal is better for me
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  Post #35 (permalink)   07-18-2004, 11:48 PM
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To whom it may concern,
I've had an awful experience with a merchant account company called Paysystems (http://www.paysystems.com). Everything from the (unmentioned) holdback charge where they hold about 6% of your sales for 6 months to the 11 weeks of having my money and not paying me.
Plus, their customer service is terrible. Every time I call, I have to go over my entire issue with them. It's like they don't keep anything in the computer.

Their customer service system has big trouble with letting you talk to
a supervisor. Plus, they don't generally allow you to speak to the Settlements department. I spoke to them once, but it was a miracle.

Paysystem's settlements ONLY go on Thursdays. If there is a problem with something, they don't care and they won't make a settlement on a different day. You'll have to wait a week.

Right now, they are holding a lot of my money. Their system wouldn't work with my business savings account. Someone should have been able to diagnose this problem far sooner than they did. I called my bank and Paysystems many times and nothing worked; each time, I waited a week in between attempted settlements, of course.

They were finally able to make a single settlement into a different bank account. However, the customer service agent promised me that I could email him Friday with the results of the attempted settlement
and he would immediately make ALL of the other settlements that bounced back. Well, he was nowhere to be found last Friday. Now, it's Monday and I still haven't heard a word from him.

In short, Paysystems deserves two big thumbs down. They would NEVER be able to conduct business like this in America and get away with it. Things are obviously MUCH looser in Canada. If you need a merchant account, then look elsewhere.
 
 


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  Post #36 (permalink)   07-19-2004, 04:56 AM
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I don't know what Canada/America has to do with this.
Things if anything are more restrictive in Canada when it comes to banking issues.
There are many American companies that provide far worse service than what you describe.
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  Post #37 (permalink)   07-19-2004, 07:01 AM
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Quote:
Originally Posted by jericho
In short, Paysystems deserves two big thumbs down. They would NEVER be able to conduct business like this in America and get away with it. Things are obviously MUCH looser in Canada. If you need a merchant account, then look elsewhere.
We use both paysystems and paypal, although 99% of our clients prefer paypal.

As for Canada being much looser, I beg to differ. We have much stricter banking laws here, and not the privately owned banks like in the US.
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  Post #38 (permalink)   07-22-2004, 12:45 AM
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WOW this is a old post here ( 03-11-2003, 07:18 )
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  Post #39 (permalink)   07-22-2004, 01:31 PM
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As with any online funds management service you're going to encounter a few downsides. I agree, PayPal is a great alternative to money orders, company/personal checks, and bank transfers but bare in mind that you jeopardize your security when you opt for convenience. I've been using PayPal for the past 4 years and just recently encountered my first drawback (lost 250.00 because of a fraudulent payment). PayPal makes it possible for web hosts, graphic/web developers, merchants and basically anyone looking to exchange money to cater to a wide audience and do so conveniently.

Here are some cons I've noted from my experiences with PayPal.


- The PayPal Customer Service/Resolution Team is horrible and their business practices are unethical.

- It's like a monkey race with PayPal when you're trying to get your money back.

- Their application process is not stringent enough. Security could stand to be tighter and the so called investigations PayPal makes on fraudulent accounts should be more thorough.



I just found a good link that explains it better than I ever could:
click here

I will admit though that without PayPal, I wouldn't be able to earn the kind of money that I do with web hosting and web development because people simply hate to be inconvenienced with checks, money orders, etc. Payment with PayPal is instant and can quickly be refunded if need be.

It's a win/loose deal with PayPal.
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  Post #40 (permalink)   07-23-2004, 02:08 AM
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I agree about paypal being convenient, but it's also true a lot of frauds can happen through this system. I agree, some of them are the user's fault for not conforming to instructions or clicking links in unsolicited e-mails or such. Still that leaves a large amount of them which might have been prevented if paypal enforced tighter security and had some sort of chargeback protection.
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  Post #41 (permalink)   09-18-2004, 04:02 AM
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I was being blinded by the advertisements posted by paypal everywhere until I read from different forums including paypalsucks the REAL experience people have with this old and fraudulent system. After that my opinion about them changed with 180 degrees.
 
 


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  Post #42 (permalink)   09-18-2004, 08:29 AM
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I'd just like to add that while I agree PayPal isn't the best for an "online" business, I know many specalty businesses that utilize their service.

For example, I had to purchase a Thermal Camera for a research project (over USD $10,000) and the company that I purchased it from uses PayPal almost exclusively without issue (of course, they do their own indepth customer verification an individual interviews prior to sale as part of the buying process).

[as a side note, for those who don't believe a thermal/ir camera is over $10k US, these aren't the "consumer" models of night vision equipment and are beyond what law enforcment uses due to cost - see http://www.nightquest.com/thermal_imagers/400d.htm or http://www.raytheoninfrared.com if overly bored and desire proof]
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  Post #43 (permalink)   09-20-2004, 11:29 AM
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Ok, not that bored. Getting there though.
Well, paypal is a sensitive subject. Many like them (mostly because that's what everybody they know uses), while others go so far as to hate them and sue them. Class-action suit sound familiar to anyone?
Anyway, I think one should keep their options open. I'm interested in hearing what other people are using. Anyone?
 
 


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  Post #44 (permalink)   09-20-2004, 09:15 PM
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PayPal is a great solution for starting out. It is always recommended to offer PayPal as an acceptable method of payment. However, you shouldn't stick around with them once you have reached maybe over 200 clients. At this point, you should get a merchant account, which we just did. That way, you will have complete control.
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  Post #45 (permalink)   09-21-2004, 07:52 AM
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Quote:
Originally Posted by jericho
Ok, not that bored. Getting there though.
Well, paypal is a sensitive subject. Many like them (mostly because that's what everybody they know uses), while others go so far as to hate them and sue them. Class-action suit sound familiar to anyone?
Anyway, I think one should keep their options open. I'm interested in hearing what other people are using. Anyone?
Well, after some pretty hard queries on the internet I found a company that worked well for me and also my clients. It's called ikobo and they have nice low fees and also fast transfer because of the visa international debit card they send you when you receive the first amount of money. When I am being notified a just go to the closest ATM machine and get the money. That's it. They have a very secure system and I won't get my money stolen like other paypal users did.
 
 
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