Get Paid to Participate - up to $1 per post!     Twitter     Facebook     Google+
Hosting Discussion
 

forgot password?



Reply


Old
  Post #16 (permalink)   03-13-2009, 11:50 AM
HD Master
 
Join Date: Jan 2009
Location: India
Posts: 275

Status: engineerroy2008 is offline
Check kbiki.com it is a good knowledge base software, dotnetpanel.com uses it check their site for its functioning.
__________________
Server Management & Support to your hosting clients (unlimited tickets and servers) in one monthly fee. **We will harden and monitor your servers + provide direct support to your hosting clients**
 
 
 


Old
  Post #17 (permalink)   03-16-2009, 05:28 AM
HD Master
 
bobchrist's Avatar
 
Join Date: Jan 2007
Posts: 484

Status: bobchrist is offline
You can also use Wordpress as Knowledge Base, it is easy to setup and customize.
__________________
Raid-x
 
 
 


Old
  Post #18 (permalink)   03-17-2009, 06:30 AM
~Pixel Queen~
 
Join Date: Oct 2008
Location: Iowa
Posts: 290
Send a message via AIM to The-Pixel Send a message via MSN to The-Pixel Send a message via Skype™ to The-Pixel

Status: The-Pixel is offline
I thought thought WHMcs (Complete Solutions) knowledgebase was a well designed and easy for user or the person updating the knowledge.
__________________
Lindi Wheaton
I <3 Pixel's
The-Pixel :: Get a custom WEB DESIGN today!
 
 
 


Old
  Post #19 (permalink)   05-24-2009, 12:54 PM
HD Newbie
 
Join Date: Apr 2009
Posts: 6
Send a message via MSN to creativhost Send a message via Skype™ to creativhost

Status: creativhost is offline
Kayako is th best around these days as the other features it has.
__________________
CreativHost: Reseller Hosting
VPS Range: Virtuozzo
Dedicated Servers: Budget & Premium Dedicated Servers
 
 
 


Old
  Post #20 (permalink)   05-24-2009, 02:16 PM
HD Wizard
 
romes's Avatar
 
Join Date: Feb 2007
Location: IL
Posts: 1,651
Send a message via Skype™ to romes

Status: romes is offline
Kayako is good, but I perfer WHMCS. WHMCS in my opinion is easier to use and is just overall kick arse.
__________________
RomesBlog.net | New Sci Fi Novel! - Aliens, Wars, Backgrounds, Settings and more!
Vanguard Project | Stay up-to-date on the latest news about my sci fi novel!
 
 
 


Old
  Post #21 (permalink)   05-25-2009, 07:38 AM
HD Newbie
 
Join Date: May 2009
Location: India
Posts: 28

Status: fun99 is offline
We would like to suggest WHMCS for Billing and Support
__________________
Thanks :)
 
 
 


Old
  Post #22 (permalink)   05-25-2009, 08:15 AM
HD Guru
 
siforek's Avatar
 
Join Date: Mar 2009
Location: Salt Lake City, UT
Posts: 663

Status: siforek is offline
Quote:
Originally Posted by ozlemtekin View Post
use cerberus
Ever since I was with BH I'vev liked cerberus. Kayako is better IMO
__________________
| | Fiber Elephant | | Virtuozzo & Reseller Hosting
█ | Never oversold, always managed & on the SoftLayer network!
█ | Call us toll free 24/7! | 1-888-92-FIBER
 
 
 


Old
  Post #23 (permalink)   08-11-2009, 11:13 AM
HD Newbie
 
Join Date: Jul 2009
Posts: 49

Status: kvchosting is offline
Yes, I would suggest WHMCS or Cerebrus as these two are the best softwares used other than kayako. Both are easier to use and friendly.
__________________
Thank you,
KVCHosting
 
 
 


Old
  Post #24 (permalink)   09-03-2009, 10:54 AM
HD Newbie
 
Join Date: Sep 2009
Posts: 7

Status: jeswinaugustine is offline
from my experience i would suggest HelpExec for sure
 
 
 


Old
  Post #25 (permalink)   09-03-2009, 10:57 AM
HD Addict
 
Zendevi's Avatar
 
Join Date: Jul 2009
Location: Halifax, Canada
Posts: 137
Send a message via AIM to Zendevi Send a message via MSN to Zendevi

Status: Zendevi is offline
I have used Kayako in the past and, while intensely pricey, it is great software. The KB in WHMCS is also great, though with fewer features, and comes at a much better price.
__________________
Follow me on Twitter!

Web7 Canada - rethinking the web
MobileUnleash - flashing/debranding & unlocking for mobile phones
 
 
 


Old
  Post #26 (permalink)   09-11-2009, 01:16 PM
HD Newbie
 
Join Date: Aug 2009
Location: Indianapolis, IN
Posts: 38

Status: DrVPS is offline
The knowledge base system in WHMCS works really well
 
 
 


Old
  Post #27 (permalink)   09-13-2009, 01:44 PM
HD Newbie
 
Join Date: Sep 2009
Posts: 26

Status: jpatton is offline
We are currently using WHMCS. The built in FAQ defiantly works well enough to meet our needs.

John
__________________
Great Plains Web Hosting
Providing Small Business Solutions
Hosting For Your Small Business
 
 
 


Old
  Post #28 (permalink)   09-13-2009, 02:20 PM
HD Addict
 
Join Date: Sep 2009
Posts: 223

Status: HostEase is offline
I recommend WHMCS for billing and Kayakoo for supporting.
__________________
HostEase Web Hosting
99.9% uptime guarantee
Weekly Backup For Shared Hosting
24/7/365 Email&LiveChat&Tel support
 
 
 


Old
  Post #29 (permalink)   09-13-2009, 05:44 PM
HD Guru
 
HostLeet's Avatar
 
Join Date: May 2009
Location: Florida, USA
Posts: 874

Status: HostLeet is offline
We use WHMCS and are very pleased. I don't see any reason to use an outside knowledgebase software when WHMCS already has a great one built inside, along with everything else you might need. I love Matt and his wonderful software!
__________________
HOSTLEET.COM, LLC - Elite Website Hosting Since 2008!
Fast Reliable Affordable Secure Friendly & Courteous
RISK-FREE Money Back Guarantee PCI-Compliant Checkout
 
 
 
Reply
Previous Thread Next Thread


Thread Tools

New Post New Post   Old Post Old Post
Posting Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Sponsored By: