I just want to say.. I'm picky as hell, I want the best for my customers, the best support, kind help, no matter what, for them I want the best. Root Support has done a phenomenal job this year in support my clients, there very smart, very affordable and help out alot, I have gotten to know each one of my techs personally and they really care that my business does well. There english skills are pretty good, they have there moments.. but so do I and me American :-p If your look for good affordable support, definately these guys are the way to go.
I normally dont release my secrets bc I like to keep a competitive edge, but they deserve all the business this board could send them, so I'm willing to let one slip, consider this your early Xmas gift.