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  Post #1 (permalink)   04-07-2008, 04:36 PM
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Join Date: Feb 2008
Location: Eastern Ontario
Posts: 52

Status: CountryBoy is offline
I was honestly just planning to set up a database where I could add a few notations to accounts. Is there good low cost customer service software out there that would serve my needs. I might be thinking to small and too short term. I work with CRM at work and I don't find that most accounts really need that much space for lengthy notes.
 
 
 


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  Post #2 (permalink)   04-07-2008, 05:46 PM
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Join Date: Nov 2007
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Status: brianf is offline
Do you mean a billing or invoicing type software or a help desk type?
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  Post #3 (permalink)   04-08-2008, 04:53 PM
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Join Date: Feb 2008
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I run my billing and invoicing through PayPal so I guess that leaves Help Desk. I just want to be able to track issues and their resolution.
 
 
 


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  Post #4 (permalink)   04-08-2008, 05:10 PM
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Join Date: Apr 2008
Location: Ontario, Canada
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Check out Kayako eSupport -- www.kayako.com

It seems to be the industry standard.
 
 
 


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  Post #5 (permalink)   05-21-2008, 10:10 AM
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Join Date: May 2008
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Status: newserversnow is offline
My vote if for Kayako.
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