Providesupport was great, and it's perfect if you don't have the capital for a really great chat solution. However since using Providesupport, we have moved to LivePerson which is amazing, but unfortunately quality always comes at a price. I'd say if you're planning on advertising reliable support via chat, and that will be a "niche", your only real choice is LivePerson.
█ Aquarius Storage, LLC - Stop Searching, Start Hosting
█ LiteSpeed Web Server, Hourly R1Soft Backups, and a Green Hosting Provider!
█ cPanel, Reseller, Master Reseller, VPS, Dedicated Servers, and more.
Livezilla rocks, and best of all it's free. It's honestly very professional and high quality even though it's free. We use it as well.
__________________ InveHosting.com - Premium CloudLinux Hosting for all of your needs
Introducing OptimumLayer.com - Unmeasured Potential!
PHP5, MySQL5, RVsitebuilder, R1Soft Hourly Backups, and more!
We're hosted on our own equipment in Asheville, NC!