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  Post #121 (permalink)   03-09-2011, 04:10 PM
HD Newbie
 
Join Date: Feb 2011
Location: Toronto
Posts: 27

Status: frugalwebtech is offline
I believe LiveZilla is one of if not the best free live chat software.
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Old
  Post #122 (permalink)   03-16-2011, 08:08 AM
HD Newbie
 
Join Date: Jan 2011
Location: Escazu, Costa Rica
Posts: 47

Status: CRServers is offline
I couple of years ago, I spent several hours searching and testing all the Live Chat options out there.

I'm always biased against the "Pay / month" software. I'd rather pay for a one-time license if I really like the software, or better still, go for the great free software packages out there.

I decided to stay with CraftySyntax and have used it for years. Great software! The interface is somewhat ancient though and the response is a little slow, but overall, it does a good job.

But then I discovered LiveZilla! (Thanks HD!) Wow! I could not keep my jaw closed after that!

LiveZilla is so much better and faster than CraftySyntax, and the interface is so much simpler and user friendly.

So, I immediately switched to LiveZilla and are loving it!

Regards,
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Old
  Post #123 (permalink)   03-16-2011, 10:42 AM
HD Newbie
 
Join Date: Mar 2011
Posts: 4

Status: ken@hosturspace is offline
Quote:
Originally Posted by digit View Post
Does anyone know of any affordable or free live chat support software? I want to test them out to see which is best for me so ones that have a trial period would be helpful. I have tried Crafty and HelpCenterLive already and am considering HCL
I have worked on Live person and have a very good experience of it, It is worth the amount that we pay for the license.

Really a nice online chat software.
 
 
 


Old
  Post #124 (permalink)   03-16-2011, 09:18 PM
HD Newbie
 
Join Date: Mar 2011
Location: United States
Posts: 45

Status: TheLastDream is offline
Quote:
Originally Posted by SclekHosting View Post
I use LiveZilla also for support. It is free and it runs almost like a premium support software. It also tells you what page the visitor is on etc...
Agreed, I use livezilla too, and from using this program from other programs love this, but they have a catch! There program only works in a Windows OS.
 
 
 


Old
  Post #125 (permalink)   03-17-2011, 08:48 AM
HD Newbie
 
Join Date: Mar 2011
Posts: 25

Status: Snel IS is offline
We have developt our own live sales program, it uses IRC and a javascript client. that works nice. With a competition of who the fastest is.
 
 
 


Old
  Post #126 (permalink)   03-17-2011, 07:57 PM
HD Addict
 
Join Date: Feb 2011
Posts: 223

Status: ServerSea is offline
If you are looking for a paid solution, I would suggest you Live Person. It is affordable, reliable in its services, provides a massive archive option, can have reports.

A complete system if you are targeting live chat very seriously to grow your business.
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  Post #127 (permalink)   03-18-2011, 04:57 AM
HD Newbie
 
Join Date: Mar 2011
Posts: 25

Status: Snel IS is offline
We have made our own live chat engine that works with IRC, thats really nice because we all can see the chat. I think make your own system is the best opinion because you can build for your own requirements.
 
 
 


Old
  Post #128 (permalink)   03-18-2011, 08:06 AM
HD Amateur
 
Join Date: Jun 2010
Location: Portland, Oregon
Posts: 80

Status: technut is offline
Quote:
Originally Posted by CRServers View Post
I couple of years ago, I spent several hours searching and testing all the Live Chat options out there.

I'm always biased against the "Pay / month" software. I'd rather pay for a one-time license if I really like the software, or better still, go for the great free software packages out there.

I decided to stay with CraftySyntax and have used it for years. Great software! The interface is somewhat ancient though and the response is a little slow, but overall, it does a good job.

But then I discovered LiveZilla! (Thanks HD!) Wow! I could not keep my jaw closed after that!

LiveZilla is so much better and faster than CraftySyntax, and the interface is so much simpler and user friendly.

So, I immediately switched to LiveZilla and are loving it!

Regards,


We started to install LiveZilla and ran into some configuration issue where we just couldn't get past it to finish the install. We found the install documentation lacking in explanation of our install error situation, so we just gave up and kept using the old standby of CraftySyntax.

Too bad, we would have been glad to switch to LiveZilla.
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  Post #129 (permalink)   05-04-2012, 03:05 PM
HD Newbie
 
Join Date: Apr 2012
Posts: 28

Status: SmileServe is offline
Zopim is an excellent and affordable choice. LivePerson is great but rather expensive.
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  Post #130 (permalink)   05-10-2012, 08:47 AM
HD Newbie
 
Join Date: Jan 2012
Location: United States
Posts: 15

Status: FlinHost is offline
Zopim is very user-friendly, now they have 1 free support member plan free for lifetime, and i feel they are quote well priced.
 
 
 


Old
  Post #131 (permalink)   05-13-2012, 09:49 AM
HD Newbie
 
Join Date: Nov 2011
Posts: 34

Status: keshavmhin23 is offline
Quote:
Originally Posted by digit View Post
Does anyone know of any affordable or free live chat support software? I want to test them out to see which is best for me so ones that have a trial period would be helpful. I have tried Crafty and HelpCenterLive already and am considering HCL
Zopim is a good live chat software and they do also have a FREE plan which you can signup with their free program and later on if you think that it is suitable to your business requirement you can upgrade then then to any higher plan based on your own requirements as arises in future.

Licensepal.com can help you to get more better pricing for Zopim chat system.
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