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  Post #1 (permalink)   04-14-2008, 02:29 PM
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Does anyone know of any affordable or free live chat support software? I want to test them out to see which is best for me so ones that have a trial period would be helpful. I have tried Crafty and HelpCenterLive already and am considering HCL
 
 
 


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  Post #2 (permalink)   05-21-2008, 10:01 AM
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I've used LivePerson for years. Not sure of your budget but it's worth it and easy to integrate.
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  Post #3 (permalink)   06-05-2008, 05:25 PM
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We use Live Person as well. You can beat them down in price too if you ask
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  Post #4 (permalink)   06-07-2008, 05:51 AM
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We have just signed up for a 10 day trial of provide support. They seem to be a small company but their software is immense.

Also they seem to be the only people that support windows / mac / linux operating systems with a live support program.
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  Post #5 (permalink)   06-19-2008, 10:22 AM
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If you do not want to spend $$$, then take a look at http://www.craftysyntax.com/. It's opensource and with some slight modifications to the graphics, it is a good piece of software.
 
 
 


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  Post #6 (permalink)   06-21-2008, 08:28 AM
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Quote:
Originally Posted by urevisedhosting View Post
We have just signed up for a 10 day trial of provide support. They seem to be a small company but their software is immense.

Also they seem to be the only people that support windows / mac / linux operating systems with a live support program.
Hi,

We are also trying out this software/company and we are pretty impressed, and with good support also. Cheapest monthly I've found with features like this at $15 / mo.

Regards,
Bobby
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  Post #7 (permalink)   06-21-2008, 11:45 AM
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Quote:
Originally Posted by newserversnow View Post
I've used LivePerson for years. Not sure of your budget but it's worth it and easy to integrate.
Quote:
Originally Posted by infinitienet View Post
We use Live Person as well. You can beat them down in price too if you ask
So what is the pricing for LivePerson like?
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  Post #8 (permalink)   06-22-2008, 02:07 AM
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So what is the pricing for LivePerson like?
The last I know of, it was around $100/month for Liveperson Pro. You get to have up to 12 simultaneous logins at any single time.
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  Post #9 (permalink)   06-22-2008, 07:37 AM
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We use Kayako and rather satisfied with it
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  Post #10 (permalink)   09-23-2008, 02:15 AM
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I agree that Live Person is a good live chat software
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  Post #11 (permalink)   09-25-2008, 04:45 AM
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Check with Cerberus and eSupport (Kayako), for free/low budget cerebrus is pretty nice.
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  Post #12 (permalink)   11-13-2008, 05:45 PM
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We have used ProvideSupport for a year and it worked pretty good.

But recently we have found a great freeware alternate LiveZilla which is looking great so far in our testing. We are looking forward to deploy it on our sites soon.

And even being a freeware, LiveZilla provides a great support
 
 
 


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  Post #13 (permalink)   11-15-2008, 04:24 PM
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Originally Posted by intekhab View Post
We have used ProvideSupport for a year and it worked pretty good.

But recently we have found a great freeware alternate LiveZilla which is looking great so far in our testing. We are looking forward to deploy it on our sites soon.

And even being a freeware, LiveZilla provides a great support
I use LiveZilla also for support. It is free and it runs almost like a premium support software. It also tells you what page the visitor is on etc...
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  Post #14 (permalink)   11-15-2008, 06:22 PM
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I went ahead this weekend and decided to test out a PHP script that is fairly simple. No issues so far and while it was not free it was worth not having to hassle about it. What is the best thing about the ones you all are using now?
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  Post #15 (permalink)   11-17-2008, 09:57 AM
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Ive used the crafysyntax since its free and has worked great for some time... I might have to look at that LiveZilla that was suggested, looks interesting.
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