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  Post #46 (permalink)   05-04-2012, 03:04 PM
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Join Date: Apr 2012
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Kayako is the most complete/extensive. WHMCS however is also perfectly adequate and won't cost you anymore should you be using it already.
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  Post #47 (permalink)   05-17-2012, 05:43 AM
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Join Date: Nov 2011
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Status: keshavmhin23 is offline
Quote:
Originally Posted by ladesign View Post
What's the best support system to use for a hosting business?
If you are having low budget then you can go with WHMCS / Hostbill integrated helpdesk system.

However if you are having some good budget as well as having high overload of high amount of support tickets then Kayako is recommended.

Hope this helps...
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  Post #48 (permalink)   05-27-2012, 06:12 AM
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Join Date: May 2012
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Status: livetecshosting is offline
We use Kayako for Live chat and WHMCS for ticket management.
 
 
 
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