site was initially suspended and client informed along with a copy of the email we received to the reason why.
i checked the logs the DC checked the logs and could find no exploits or any signs of a hack, the client site files only had the 2 folders that were mentioned in the email within his account, so i was instructed by the DC to terminate his account immediately or they would close down my server.
when the termination notice was sent to the client this also included a copy of the email again.
so then the client eventally contacts me using a different .live email address and a proxy IP with this
I would like to know why my account has been terminated two days after i have paid to renew.?
This is not on as i hve not broke any terms or conditions.
they you have to laugh as he has the email we received twice explaining the problem and then to say he broke no terms.
i replied to him once again with a copy of the email and the reason why the site was terminated and so far he has no replied back, which i dare say if he genuinally had nothing to do with this he would of replied straight away as he would want his site back up running.
All the evidence points to him using our server for phising.
resellerclub have asked me to keep his domain locked until they check on this with ICANN as in certain circumstances domains can be pulled, but this is decided by ICANN