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  Post #16 (permalink)   10-12-2012, 02:36 AM
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Quote:
Originally Posted by supernix View Post
What I don't get is if you see a server is coming to capacity then why not get another server and move the clients to make more room or lessen the impact on resources.
Exactly.

You could also do what we do, keep your servers at approx. 70% full, but even this could still mean moving some clients to other servers
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  Post #17 (permalink)   10-12-2012, 07:48 AM
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It really varies, some use all thoer resources while others barely use any...
 
 
 


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  Post #18 (permalink)   10-14-2012, 05:23 AM
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Originally Posted by JFSG View Post
When I looked at the usage statistics for my customers I was pretty surprised! Most of them are barely using any resources they bought when I expected them to at least use a few hundred megabytes. In reality most of my customers are using <100MB. How about you guys?
Yes, many clients are purchasing the additional disk space and bandwidth to secure any sudden increase in the traffic/disk space and they don't want to face the down time because of disk space and bandwidth restriction. In that case , if you would like to compromise with the revenue then you can check the last three months disk space and bandwidth usage and update to client that no need to purchase higher plan as your hosting account is not utilizing it but I don't think any hosting provider can take such steps.....
 
 


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  Post #19 (permalink)   10-14-2012, 06:32 AM
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Originally Posted by linux7802 View Post
if you would like to compromise with the revenue then you can check the last three months disk space and bandwidth usage and update to client that no need to purchase higher plan as your hosting account is not utilizing it but I don't think any hosting provider can take such steps.....
I dont think many hosts would do this unless the host is not bothered about the revenue.

Most hosting clients never use their full allocation of resources that they purchased, thats the reason many hosts oversell resources
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  Post #20 (permalink)   10-17-2012, 10:08 AM
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We are not in shared hosting, only VPS, and by browsing our nodes stats i can say that the situation is different, most of the people use all the resources that they signed up for.
 
 
 


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  Post #21 (permalink)   10-26-2012, 10:15 AM
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In general, I have seen most clients only use <1GB . Sure you have that other random user with 50GB on a shared account, but overall around 1GB or less in most cases.
 
 
 


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  Post #22 (permalink)   10-26-2012, 05:42 PM
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not a lot, max 25 - 45% of CPU and around 70% of HDD
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  Post #23 (permalink)   11-01-2012, 12:13 PM
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Yeah that's generally how it works - 99% of clients will use very few resources, but there are the occasional hogs.
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  Post #24 (permalink)   11-02-2012, 07:30 AM
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Originally Posted by CanSpace View Post
Yeah that's generally how it works - 99% of clients will use very few resources, but there are the occasional hogs.
Agrees. It's a minority. Most are very nice.
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  Post #25 (permalink)   11-02-2012, 09:41 AM
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I have a client hosting a large forum, they used up half of my VPS resource.
My VPS 4G RAM
 
 
 


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  Post #26 (permalink)   11-02-2012, 10:38 AM
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Quote:
Originally Posted by energetic View Post
I have a client hosting a large forum, they used up half of my VPS resource.
My VPS 4G RAM
I had a client do this so i decied to move them to one of my other servers which had less clients and therfore more avaialable resources. used the transfer system within root WHM and it took 19 hrs to transfer her site over (thats how big it was) still was too heavy on the other server so i suggested they upgrade to their own VPS, but i got "dont have the money" but they still kept buying forum signups for other sources. so i gave them 7 days to find another host and have their site moved to other host. 3 days later and they replied they have found another host can i help move them over, i replied no problem, heard nothing more until day 6 where they satated they could not find another suitable host. I suspect they thought i would change my mind and continue to host them. i just replied that their site would be terminated the following day, since then i have heard nothing this was 6 months ago.
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  Post #27 (permalink)   11-02-2012, 02:06 PM
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Originally Posted by samirj09 View Post
In general, I have seen most clients only use <1GB . Sure you have that other random user with 50GB on a shared account, but overall around 1GB or less in most cases.
That sounds about right. Again, the numbers speak for themselves: If you have 500 sites averaging 1 GB each and the 501st site is 50GB the average size is only 1.1 GB
 
 
 


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  Post #28 (permalink)   12-23-2012, 08:10 PM
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A lot of customers will use more than expected. This is where you need to have your awesome customer service skills in place and talk to them about what is sutible for them. You might have to put them down a plan but in the long run, your savings your customers money, and will have a customer for a lifetime for looking after them
 
 
 
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