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  Post #61 (permalink)   02-20-2017, 02:34 AM
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WHMCS ticket system is what we use.
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  Post #62 (permalink)   02-20-2017, 11:29 PM
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Originally Posted by EnveraHost View Post
Hello there!

As a web host it's interesting to find out what people prefer as their ticket support system. If you are a customer of web hosting please share your thoughts on preferred ticket support systems. Such as WHMCS, ZenDesk etc.

I've seen a lot more web hosts utilizing ticket systems outside of WHMCS, as customers do people prefer this?

If you are using WHMCS for billing then its always better to use WHMCS ticket system else you can check Kayako as its also good.
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  Post #63 (permalink)   02-21-2017, 10:15 AM
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We use WHMCS and find it works fine for us.
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  Post #64 (permalink)   02-23-2017, 05:31 PM
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Join Date: Dec 2014
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We use an in-house system for our support tickets. But I believe the WHMCS system is pretty good in lack of a better option. Moreover, if you have your system built on WHMCS, is over the hand to build another one and try to integrate it with WHMCS.

  Post #65 (permalink)   02-24-2017, 03:24 AM
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Status: bestcast4u is offline
i use and i like WHMCS Ticket system. I don't have any reason to move from it
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  Post #66 (permalink)   02-26-2017, 05:35 AM
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Join Date: Aug 2015
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Status: LowVMFree is offline
Inbuilt ticket system, Never got a chance to use other ticket support system.

I don't have a customer base. Have only few customer ;(

  Post #67 (permalink)   03-30-2017, 05:55 AM
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Status: GPDhost is offline
Pretty much everyone seem to use and recommend WHMCS Ticket system are there any alternatives that are just as good?
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