I am putting in a live chat in my customer support section of my hosting company and looking at Help Center Live. It seems to be really good. Does anyone have any other suggestions on Free or Affordable live chats. Thanks.
I agree with ANMMark. http://www.clickchatsold.com is the way to go. When we first started up and worried about money we went with HCL and it was probably the worst software I ever used. It never seemed to work right whenever a potential client showed up and was just a piece of junk. In all honesty the $20 you save going with HCL instead of something like CCS isn't worth it, as in the longrun HCL will cost you far more then $20 in potential sales.
Help Center Live has my vote. It is available through Fantastico now. Our company likes to use the same scripts we offer customers is why we began using, but I am glad we made the switch. I never have a problem with it.
We strive for 100% customer satisfaction.
Ditto with HCL here too - its great also if you have multiple sites that you are providing service for as well. I have it set up on a support domain name and then run support for several of my web sites through one install. Plus if your on a server with Fantastico, installs in seconds