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  Post #31 (permalink)   06-25-2017, 02:52 AM
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Quote:
Originally Posted by webling View Post
It isn't sending email notification to me though when new ticket is submitted and I've gone through and made sure the right things were either checked or unchecked according to their documentation. .
I had the same issue and WHMCS just blamed the mail settings as being PHP Mail() setup, so told me to change these to SMTP and then when this caused issues i was told to change to PHP Mail() and this went on and one when issues happened rather than them try and find out why their mail system kept failing, but like always they blame the user and not their software.
I set up SMTP now though sparkpost and never have had any issues
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  Post #32 (permalink)   06-25-2017, 08:11 PM
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Quote:
Originally Posted by easyhostmedia View Post
I had the same issue and WHMCS just blamed the mail settings as being PHP Mail() setup, so told me to change these to SMTP and then when this caused issues i was told to change to PHP Mail() and this went on and one when issues happened rather than them try and find out why their mail system kept failing, but like always they blame the user and not their software.
I set up SMTP now though sparkpost and never have had any issues
I basically did the same thing going back and forth between PHP and SMTP and their docs claim if neither works then it's your server. But the same email I used in WHMCS works fine elsewhere. I did additional testing to be sure the email and server are working and I am convinced the bug is in WHMCS.
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  Post #33 (permalink)   06-25-2017, 10:52 PM
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WHMCS have a lot of advantages, And as long as you are keeping it secured and updated you will not meet any security issues.

Just make sure to take 12 hours backup
Set the files permissions and locations :
http://docs.whmcs.com/Further_Security_Steps

About its getting craked i've noticed that their team is more strict at the security side more than any time at the past.

Good luck.
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  Post #34 (permalink)   06-26-2017, 06:25 AM
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Quote:
Originally Posted by webling View Post
I did additional testing to be sure the email and server are working and I am convinced the bug is in WHMCS.
yes that's my conclusion, but they wont have any of it. I think as long as people will pay them they don't care, it is like their backup system will not work under SFTP and this has been requested for the last 5 years

Quote:
Originally Posted by Rocketrix View Post
their team is more strict at the security side more than any time at the past.
pity they dont make their who system secure, as their backup system still uses unsecure FTP and they have been asked for the last 5 years to make it secure to work with SFTP
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  Post #35 (permalink)   06-26-2017, 06:54 AM
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You can't really go wrong with WHMCS. It's proven itself time and time again to be a good mix of value/features.

They did have a bad spell of being "cracked" a few years ago but since the cPanel partnership that's thankfully been a thing of the past.

+1 for WHMCS
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  Post #36 (permalink)   06-26-2017, 10:30 PM
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You can use WHMCS again and apply security tips on your WHMCS setup and secure your admin folder and enable two-factor authentication on admin account and cPanel account if you're on cPanel server, or better disable access to cPanel by blocking cPanel ports as long as you're on a server that hosts only your website.
I also recommend using tool like CXS to keep your server clean and protected from malware and infected files.
You also can do more thing to protect your WHMCS setup.
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  Post #37 (permalink)   07-04-2017, 08:23 AM
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WHMCS is still best system..
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  Post #38 (permalink)   07-12-2017, 03:58 AM
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If you have experience with WHMCS in the past, it is best to save time & stick with it only.
Just do all the security configurations & buy Two-Factor authentication pack.
You should be fine then.
 
 
 


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  Post #39 (permalink)   08-15-2017, 08:19 AM
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I would say WHMCS is by far the best portal you will find

There are a few out there now but its personal preference but would say whmcs is the market leader at the moment
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