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View Poll Results: Which HelpDesk you think is the best?
InverseFlow 2 5.88%
eSupport - Kayako 10 29.41%
DeskPRO 0 0%
PerlDesk 6 17.65%
Other (please state...) 16 47.06%
Voters: 34. You may not vote on this poll

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  Post #1 (permalink)   04-16-2003, 11:49 PM
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I was wondering, which helpdesk do you prefer? I have almost all of them, and what I most liked is eSupport & InverseFlow (deskpro isn't good - my opinion)...

Just vote for the poll

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  Post #2 (permalink)   04-17-2003, 02:35 AM
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Personally, I've only used PerlDesk although am going to buy eSupport.

I think the eSupport is a lot nicer, and better. Personally I don't like InverseFlow nor anything to do with it - but anyways: Kayako all the way!
 
 
 


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  Post #3 (permalink)   04-17-2003, 02:49 AM
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yeah. wait for the next version
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  Post #4 (permalink)   04-17-2003, 03:35 AM
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Wait for the next version of which, Kayako?


I heard that the new version 2 of eSupport and LiveResponse at Kayako will be really really great.
 
 
 


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  Post #5 (permalink)   04-17-2003, 03:36 AM
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Yup they will

Kayako.
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  Post #6 (permalink)   04-17-2003, 03:42 AM
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Cool, well then I'll certainly wait for that then.
 
 
 


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  Post #7 (permalink)   04-17-2003, 03:43 AM
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It needs to be out this week, It's amazing!
 
 
 


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  Post #8 (permalink)   04-17-2003, 03:47 AM
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Yeah, hopefully it'll be really cool.

I cannot wait, since I really don't like InverseFlow nor do I like any of the others. Plus even HeadSurfer was once asking about how good Kayako's products were since he was thinking of using 'em too.

Truthfully everyone thought he wanted to know about eSupport since he didn't say which, but turned out he was only interested in LiveResponse, lol
 
 
 


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  Post #9 (permalink)   04-17-2003, 03:49 AM
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lol, I have LiveResponse & eSupport, I saw both new versions (2) they are so wicked!

Everyone will love them
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  Post #10 (permalink)   04-17-2003, 03:54 AM
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Yeah, well hopefully.

I am planning to make my own HelpDesk for sale, yet I do plan to use the one from Kayako still since I'm creating one with a login like PerlDesk only in PHP, yet I don't want my clients to have to login to submit tickets.

I may even make my own that doesn't need login, but I'll see.
Although unfortunately I doubt it'll ever be as good as eSupport.
 
 
 


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  Post #11 (permalink)   04-17-2003, 04:04 AM
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lol, well from my point of view, currently, InverseFlow is like eSupport, same things, but eSupport V2, will be better
 
 
 


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  Post #12 (permalink)   04-17-2003, 04:08 AM
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I guess. I don't like the layout of InverseFlow at all though, it's very sloppy and like "lost" as it were.

I don't think they took too long trying to design it,


Maybe if they made their design better, maybe then I'd use 'em - but as their design stands, they wont get me as a client.
 
 
 


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  Post #13 (permalink)   04-17-2003, 04:11 AM
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Well, It's not long, Ravio intergrated it with our design in less then 5 min, It's just puting header / footer and that it

I was told next version would be better.

Did you saw, that only me and you discuss in the threads lol
 
 
 


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  Post #14 (permalink)   04-17-2003, 04:15 AM
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Yeah, it may not be hard to change it and edit it.
But I'm also talking about the actual admin panel, I find that very weird and hard to get around. I easily learn how to use control panels, etc. and can get my head around things easily - but a few things I don't like about InverseFlow is that, and also their color.

hehe, yeah I saw, we seem to be the only ones posting here!
 
 
 


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  Post #15 (permalink)   04-17-2003, 04:18 AM
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Quote:
Originally posted by Anjay
hehe, yeah I saw, we seem to be the only ones posting here!
Hey? what about me?
 
 
 
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