Originally Posted by rowebca
Very good answer, you can add a coin and it is complete.
The problem with "Reliability" is that you don't know until you are there and same for "Support. I never trusted reviews, never.
That can be true about reviews, although non-biased reviews could be helpful to narrow down choices and bring you closer to a better one by seeing people experience and what they say about their service and help you form your own judgment, it is good in the sense that it reduces corporate monopoly.