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  Post #16 (permalink)   07-21-2016, 04:44 PM
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Quote:
Originally Posted by MikeDVB View Post
I have never had a legitimate user come back at a later date and commit fraud... But hey - I've only been doing this 9 years .
never said that, you could get a user that signs up and passes all the processes, so is accepted, they then register a domain that would imply some sort of illegal activity

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Originally Posted by MikeDVB View Post

I find it interesting that you're worried enough about this that you would add funds on a domain-by-domain basis. It does make it seem like your volume is extremely low - at least at a glance as a third party.
not worried, just the way i have done things since i started in 1999. It is another security step


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Originally Posted by MikeDVB View Post
$9 isn't much in the grand scheme of things unless you're brand new or extremely low-volume.
but to a savvy consumer who will check the SSL status a free SSL will flag suspicions. personally when i shop online and if its not a site i have used before i will check the SSL status, i will check the whois details and even the IP the site is on.
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  Post #17 (permalink)   07-21-2016, 04:48 PM
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Quote:
Originally Posted by easyhostmedia View Post
never said that, you could get a user that signs up and passes all the processes, so is accepted, they then register a domain that would imply some sort of illegal activity
Sure - and most billing systems have the option to put *every* order up for review even for existing clients.

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Originally Posted by easyhostmedia View Post
not worried, just the way i have done things since i started in 1999. It is another security step
But are your margins so small that you have to go through the extra work or is your volume so small that it's just not a problem at all?

I'm not attacking you - hopefully your response makes more sense to me .

Quote:
Originally Posted by easyhostmedia View Post
but to a savvy consumer who will check the SSL status a free SSL will flag suspicions.
How did SSL enter this discussion? I'm talking about the cost of the domain [~$9 in most cases] - what you stand to lose if it's fraudulently ordered and you don't catch it.
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  Post #18 (permalink)   08-14-2016, 02:32 AM
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It always better to verify it before going live registration.
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  Post #19 (permalink)   10-24-2016, 10:39 AM
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We keep enough margin when we sell hosting or domains to even cover the cost of some fraud/chargeback and use a registrar that offers you refund in case you cancel the domain within 2-3 days, ResellerClub allows you to cancel most of the TLD and get refund within 2-3 days, they charge 0.50$ or 1$ and refund you the reset of the amount (Not sure about the exact time period) but usually 2-3 days are enough to do proper fraud check, sometimes we have to wait for client to provide verification documents etc... for high risk orders.

We provide live and instant registration and never had any major trouble with it, just sell at a price so that you can cover the cost of some fraud/chargeback as well
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  Post #20 (permalink)   10-24-2016, 10:54 AM
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Originally Posted by rectified View Post

We provide live and instant registration and never had any major trouble with it, just sell at a price so that you can cover the cost of some fraud/chargeback as well
What you charge for domains would never cover a chargeback fee.

but if you have enough security systems in place then a fraudster would not get to the point of completing any order in the first place.
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  Post #21 (permalink)   10-24-2016, 11:01 AM
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Originally Posted by easyhostmedia View Post
What you charge for domains would never cover a chargeback fee.

but if you have enough security systems in place then a fraudster would not get to the point of completing any order in the first place.
I don't intend to cover chargeback fees from a single domain, chargback/refunds related to domains are usually less then 1% and again we do get payments refunded for most of the TLD if we cancel them within 2-3 days, so considering all these factors it does covers the cost for us.

We don't intend to make money by selling domains, we just sell domains so that hosting customers can get everything they need from one place.


MOD NOTE: Edited for content.
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  Post #22 (permalink)   10-24-2016, 11:03 AM
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Quote:
Originally Posted by easyhostmedia View Post
What you charge for domains would never cover a chargeback fee.

but if you have enough security systems in place then a fraudster would not get to the point of completing any order in the first place.
Also regarding security we do use MAXMIND for help with fraud checks, but we don't let it block any order, we let all orders pass through, then we manually verify order and details provided by maxmind just help us with fraud verification.

But we don't rely any automated security system, to let go any genuine orders/clients
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  Post #23 (permalink)   12-26-2016, 09:23 PM
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Originally Posted by LittleCreek View Post
What has been preventing me from becoming a domain reseller is the question of what happens when somebody purchases a domain with a stolen credit card? Sometimes this doesn't get found out for a couple of months. The bank then does a chargeback but there doesn't seem to be a way for the merchant to get a refund on the domain purchase.

Do you guys have to deal with that at times?
The best way to deal with this situation is prevention. Any other means would simply equate a loss.

I would spend some time and money investing in a good fraud prevention method.
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  Post #24 (permalink)   12-27-2016, 05:15 AM
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The best way to deal with this situation is prevention. Any other means would simply equate a loss.

I would spend some time and money investing in a good fraud prevention method.
also depends on what domain seller system you use.

we use resellerclub, this happened to me once.

1) lock the domain (this stops them from moving the domain), you can do this from day 1 with any domain purchase even though they cannot move a domain for the first 60 days anyway.

2) suspend the purchases account (this stops them from logging in.)

3) change the domains nameservers. (this will stop their site from working).

4) Push the domain internally to your account and change the registrant detail to yours.

you can legally do this as you as a host have purchased and registered the domain, but your client used illegal means to pay you, so the domain is actually yours and not theirs
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