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Hosting Discussion > HostingDiscussion Marketplace > Employment Opportunities > Backbone for Hosting Companies: Get Reliable Support Admins 24x7
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  Post #1 (permalink)   10-08-2003, 08:06 AM
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Join Date: Oct 2003
Location: India
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Hello,
Itís indeed my pleasure to introduce to you with our services. We are an Indian company serving many hosting companies across the world with our 24x7 support (www.bposquare.com). We are the best choice when it comes to web hosting support because we are quick, we are cost effective and most important we are not freelancers; we meant to give support only. Your business and information is safe with us. We have proven techniques to provide support that came via long experience working for hosting companies. There is nothing that our adminís canít do. Fallowing are the details of our team.

OUR TEAM (Team Size 100 Adminís Level3, level2, Pre-sales & post Ėsales)

We have highly experienced Windows and Linux administrators providing technical support and remote services for hosting companies and companies with similar needs. Our support engineers have either a Bachelors or a Masters degree in Computer Science or similar discipline and have more than 4 years of experience. They also have one or more certifications in Linux, Windows NT, Windows 2000, Networking, System administration and Web server administration. Here are some of the certifications posessed by our team members:

- Redhat Certified Engineer (RHCE)
- Microsoft Certified Systems Engineer (MCSE)
- Microsoft Certified Solution Developer (MCSD)
- Certified Internet Webmaster (CIW) Designer
- Certified Internet Webmaster (CIW) Administrator
- Cisco Certified Network Administrator (CCNA)
- They are well proficient in communication skills and have a pleasing attitude towards our clients and their customers


We support Control panels like Plesk, Ensim, WHM/Cpanel, Hsphere, and Hosting Controller and any ticket system of your choice.

To know more about us please visit the fallowing links:

http://udsquare.com/UD-Square_Capabilities.htm
http://udsquare.com/UD-Square_Ourteam.htm
http://udsquare.com/UD-Square_Services.htm

[b]Support Methods:[B/]
1)Live Chat 24x7
2)Ticket system 24x7 (30 min. response 2 hr. resolutions)
3)Telephonic Support via VoIP
4)Server monitoring and server management
5)Recording logs
6)Network auditing (ever month)
7)Security auditing (every week)
8)Daily reporting
9)Free Designing support (banners, templates etc.)
10)Free project manager who would be one point of contact.
11)Availability 24x7 via Live chat, phone, Cell, Fax, Messengers and VoIP
12)Free networking consultancy


INFRASTRUCTURE
1. 128 KBPS Dedicated Internet Connectivity for web based support
2. 64 KBPS Backup Connectivity for web based support
3. 2MBPS leased line for Voice support
4. 24x7x365 Power Backup
5. Fire Control
6. Air Conditioned Ambience with soundproof cabins for VoIP support.
7. Latest Configuration Hardware Machines (Nodes and Servers)



Please communicate with me to that we can proceed further. References are available after signing SLA and NDA.

Contact Info.
Deepak Dwivedi
dd@udsquare.net
MSN: ddthegreat@hotmail.com
Yahoo: bonts_23m4uall
AIM: udsquare
Visit us: www.bposquare.com

Thanks
DD.
__________________
www.bposquare.com
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dd@udsquare.net
 
 
 
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