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  Post #1 (permalink)   06-02-2005, 01:13 PM
HD Wizard
 
Join Date: Sep 2004
Location: Pennsylvania
Posts: 1,628

Status: ANMMark is offline
avidInteractive, is currently seeking 10 beta testers for our flagship product IntelloDesk. http://www.intellodesk.com

IntelloDesk is a new helpdesk system which includes the following features:
- Spam Filtering & Blocking
- Email Piping
- Knowledgebase
- Knowledgebase Article Rating
- WYSIWYG editor for knowledgebase articles
- Unlimited Knowledgebase Cateory abilities
- Unlimited Staff seats
- Unlimited Departments
- Multiple Depts per staff
- Seperate User, Staff, and Admin sections
- Staff, Ticket, and User Reporting
- Full template system
- Theming system (for non-html knowledgable users)
- Custom ticket fields
- Admin Tasks & Calendar
- Staff, and User Annoucnements
- Attachments within tickets
- Personal Staff Notes
- Private Messages between staff members
- Transfer tickets between Depts
- and more!

The system requires:
- php4+
- MySQL
- PHP compiled as a CGI binary, not just as an Apache module (usually standard) - (for piping) Note: that piping may not be available to you depending on this server configuration...we are working on an IMAP alternative.
- *nix OS

If you think you would be interested in testing the system when the beta is available, do not mind submitting a review and reference, and meet the above server requirements, please respond here.

We will need to obtain information from you privately (name, email, address, domain, etc), for the sake of privacy.

Legality
You will be asked to agree to a Beta Testers, and Non-Disclosure agreement, before you are considered for beta testing.

What you get:
In exchange for testing the system, you will receive one of the following:
- An extremely large discount on a Pro license of the system (reg. $699)
- A Free Lite license
- $100 torwards any avidInteractive Software
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NIC™ - Network Innovative Concepts - Get ready for R.A.I.N.
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Last edited by ANMMark : 06-02-2005 at 01:57 PM.
 
 
 


Old
  Post #2 (permalink)   06-02-2005, 02:49 PM
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Mark, I would be honored to be one of the beta testers. I just have to quickly figure out a busy e-commerce site to test it on.
 
 
 


Old
  Post #3 (permalink)   06-02-2005, 02:55 PM
HD Wizard
 
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Sign me up Mark. Hit me up on IM/E-mail/PM.
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Old
  Post #4 (permalink)   06-02-2005, 02:55 PM
HD Wizard
 
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Art, much appreciated.

I'll contact you on the messenger about it.

You don't need to rush at all however, as beta is scheduled for release in a few weeks.

We're simply trying to get all of the testers in line now, so that beta testing will not be a long drawn out process.
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Mark
NIC™ - Network Innovative Concepts - Get ready for R.A.I.N.
Protect your website from hackers NIC™ - SiteLock
 
 
 


Old
  Post #5 (permalink)   06-02-2005, 03:00 PM
HD Wizard
 
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John, will be contacting you as well. Thanks.
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NIC™ - Network Innovative Concepts - Get ready for R.A.I.N.
Protect your website from hackers NIC™ - SiteLock
 
 
 


Old
  Post #6 (permalink)   06-03-2005, 10:39 AM
HD Wizard
 
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I will test it out Mark if you are still looking for people.
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Hampshire Hosting
Affordable Shared and Reseller Hosting
 
 
 


Old
  Post #7 (permalink)   06-03-2005, 12:16 PM
HD Wizard
 
Join Date: Sep 2004
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We are actually. We need 8 more people.

If you want to contacte me via PM, with some contact information, I'll get in touch with you, and give you the quick tour like I did with John and Art, so when the beta comes out, you'll know your way around.
__________________
Mark
NIC™ - Network Innovative Concepts - Get ready for R.A.I.N.
Protect your website from hackers NIC™ - SiteLock
 
 
 


Old
  Post #8 (permalink)   06-07-2005, 02:07 PM
HD Guru
 
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Id be honored to help you Mark. Count me in!
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•Dubaro@gmail.com
 
 
 


Old
  Post #9 (permalink)   06-07-2005, 06:41 PM
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I would be interested in testing this new help desk out.
 
 
 


Old
  Post #10 (permalink)   06-08-2005, 05:44 PM
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Will participate
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Fast EU Hosting
Hostingfreak.net
 
 
 


Old
  Post #11 (permalink)   06-11-2005, 02:49 PM
HD Amateur
 
Join Date: Jun 2005
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Please feel free to contact me at c.ashford@*************** and Newport Technologies would love to help
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Newport Technologies
Your Premier Internap Provider
http://www.***************
 
 
 


Old
  Post #12 (permalink)   06-11-2005, 08:15 PM
HD Wizard
 
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Everyone that is interested, please contact me via PM with your contact details. Preferrably email and AIM (if possible).
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Mark
NIC™ - Network Innovative Concepts - Get ready for R.A.I.N.
Protect your website from hackers NIC™ - SiteLock
 
 
 


Old
  Post #13 (permalink)   06-11-2005, 10:27 PM
HD Amateur
 
Join Date: Jun 2005
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Done .. Look forward on hearing from you.
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Newport Technologies
Your Premier Internap Provider
http://www.***************
 
 
 
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