Get Paid to Participate - up to $1 per post!     Twitter     Facebook     Google+
Hosting Discussion
 

forgot password?



Reply


Old
  Post #1 (permalink)   11-30-2009, 04:57 PM
HD Master
 
Zagor's Avatar
 
Join Date: May 2009
Posts: 366

Status: Zagor is offline
I recently migrated to the newest server with my host, upon my request, because I wanted some new scripts, WordPress being one of them. Now, I know how to install WP manually but why do that if you can do it automatically with a click of a button. For some reason, migration did not go well, and after a week of solving problems with my sites I realized by talking to the support that they don't allow WP installation in the root of the site, apparently for security reasons. I went insane when they told me, all for nothing!!!

And there is nowhere in their manual stating that you can't install WP in the root! >(

Last edited by Zagor : 11-30-2009 at 05:06 PM.
 
 
 


Old
  Post #2 (permalink)   11-30-2009, 05:06 PM
CSN-UK | Charlie
 
csn-uk's Avatar
 
Join Date: Mar 2009
Location: Swindon (UK)
Posts: 470
Send a message via MSN to csn-uk

Status: csn-uk is offline
If there is an issue with wordpress in the root of a site I’d probably be one of many here to call bluff, I’ve never heard nor seen that as an excuse or reason as id estimate 95% of wordpress users have it installed in the root as well as subdirectories and similar...

Fantastic as well as intstallatron should both allow this as should a manual install.

Not entirely sure on their reasoning however it could relate to server usage? might i hasten to ask the provider?
__________________
CSN-UK | Shared Hosting | Dedicated | VPS | Custom Packages Avalible On Request | Quality SSL Certificates from COMODO CA
CSN-UK.net | Server Status | Client Area | Live Support
 
 
 


Old
  Post #3 (permalink)   11-30-2009, 07:41 PM
HD Newbie
 
Join Date: Nov 2009
Posts: 30

Status: Taba-Volsh is offline
Quote:
Originally Posted by Zagor View Post
I recently migrated to the newest server with my host, upon my request, because I wanted some new scripts, WordPress being one of them. Now, I know how to install WP manually but why do that if you can do it automatically with a click of a button. For some reason, migration did not go well, and after a week of solving problems with my sites I realized by talking to the support that they don't allow WP installation in the root of the site, apparently for security reasons. I went insane when they told me, all for nothing!!!

And there is nowhere in their manual stating that you can't install WP in the root! >(
If your provider is not able to help you with a silly WP installation, then go away to a provider who really cares on your troubles.

Good luck.
__________________
Volsh.com Volsh redefines web hosting!
Fully Managed & Fully Loaded VPS Solutions
See website for details.
 
 
 


Old
  Post #4 (permalink)   12-01-2009, 12:35 AM
HD Wizard
 
Join Date: Mar 2005
Location: Atlanta, GA
Posts: 2,264

Status: handsonhosting is offline
Sounds like a cop-out by your host unfortunately. There's nothing (from a system level) that would prevent Wordpress in the main directory (I have it installed that way on a dozen sites).

If you install it manually are they not allowing it there either? Maybe they're confused by the 755 permissions that wordpress recommends on the main folder!

May want to do an in-depth look into your host with just how long they've been in business and what kind of support staff they have. There shouldn't be any reason for Wordpress not to install (unless it's system resources, but even then, if it works in a subfolder, it should work in the main).
__________________
Emerson Nogueira
http://www.HandsOnWebHosting.com
cPanel Web Hosting, Domain Registration, Managed VPS Servers
 
 
 


Old
  Post #5 (permalink)   12-01-2009, 03:33 PM
HD Community Advisor
 
SenseiSteve's Avatar
 
Join Date: Mar 2009
Location: Saint Louis
Posts: 4,945
Send a message via MSN to SenseiSteve

Status: SenseiSteve is offline
Agree with Conor - something here doesn't add up with your current host.
__________________
ProlimeHost- Dedicated Server Hosting & KVM SSD VPS
Three Datacenter Locations: Los Angeles, Denver & Singapore
SuperMicro Hardware | Multiple Bandwidth Providers | 24/7 On Site Engineers
 
 
 


Old
  Post #6 (permalink)   12-08-2009, 07:37 AM
HD Addict
 
Join Date: Jul 2009
Posts: 142

Status: Fellow is offline
There is no reason why you can't have WP in the root. I have done it a million times and have done it both manually and with the one click option as well. As the others have said, this is just your host being ignorant. If they cannot or will not do something so simple as the WP issue then odds are you are going to have worse issues later on.
 
 
 


Old
  Post #7 (permalink)   12-09-2009, 01:20 AM
HD Amateur
 
Join Date: Oct 2009
Posts: 88

Status: Alexishost is offline
]
May be you have to ask for refund, and find another good web hosting provider.
__________________
Newidhost.com - Cheap, Reliable Host - Webhosting Package Under $5/mo.
 
 
 


Old
  Post #8 (permalink)   12-09-2009, 04:42 AM
HD Master
 
Zagor's Avatar
 
Join Date: May 2009
Posts: 366

Status: Zagor is offline
Quote:
Originally Posted by handsonhosting View Post
Sounds like a cop-out by your host unfortunately. There's nothing (from a system level) that would prevent Wordpress in the main directory (I have it installed that way on a dozen sites).

If you install it manually are they not allowing it there either? Maybe they're confused by the 755 permissions that wordpress recommends on the main folder!

May want to do an in-depth look into your host with just how long they've been in business and what kind of support staff they have. There shouldn't be any reason for Wordpress not to install (unless it's system resources, but even then, if it works in a subfolder, it should work in the main).
Oh, they've been in business... ************. I was only surprised that you couldn't do this using their automatic installation. It's not that hard to do it manually, but my migration was at all not necessary!
 
 
 


Old
  Post #9 (permalink)   12-09-2009, 09:10 AM
HD Wizard
 
Join Date: Mar 2005
Location: Atlanta, GA
Posts: 2,264

Status: handsonhosting is offline
Amazing that their autoinstaller will not install in the ROOT folder. We have two script autoinstallers that we use (Fantastico & Softacilious) and BOTH allow you to install in the root of a site.
__________________
Emerson Nogueira
http://www.HandsOnWebHosting.com
cPanel Web Hosting, Domain Registration, Managed VPS Servers
 
 
 


Old
  Post #10 (permalink)   12-10-2009, 09:18 AM
HD Newbie
 
Join Date: Dec 2007
Posts: 32

Status: Nexpoint is offline
I would always suggest doing a manual installation anyways. The way wordpress is constantly targeted in a malicious manner, it is best to get the latest version of the software and keep it updated. This is not just for wordpress, but any type of application you plan on putting on your site.
__________________
Driving The Web Further
 
 
 


Old
  Post #11 (permalink)   12-10-2009, 11:14 AM
HD Newbie
 
Join Date: Dec 2009
Location: Rocky Face, GA
Posts: 1
Send a message via AIM to Michael-SS Send a message via MSN to Michael-SS

Status: Michael-SS is offline
I find it odd as well that they would not permit you to install WordPress to the public_html folder (i.e. root). Most WordPress related websites are installed to that directory (or a directory like it).

The permissions required by WordPress should not even be an issue. If they have SuPHP installed, it wouldn't matter anyway. WordPress is fully capable of working with SuPHP and writing to the files it needs to without a concern for security.
__________________
Michael T. @ ShiftSync - CEO
High-Gear Hosting Solutions | Fully Mananaged
http://shiftsync.com | http://twitter.com/shiftsync
 
 
 


Old
  Post #12 (permalink)   12-10-2009, 02:11 PM
HD Wizard
 
Join Date: Mar 2005
Location: Atlanta, GA
Posts: 2,264

Status: handsonhosting is offline
Manual installs are nice (if you are on top of the versions and keep checking). The advantage with some of the autoinstallers is that they list the version number and will send out an email when a new version is released etc. Helps keep you on your toes.

Wordpress' new version now has update capability directly from their desktop screen, so updates are a breeze, but there's nothing wrong with having a program auto-install it for you too.
__________________
Emerson Nogueira
http://www.HandsOnWebHosting.com
cPanel Web Hosting, Domain Registration, Managed VPS Servers
 
 
 


Old
  Post #13 (permalink)   12-11-2009, 06:18 AM
HD Amateur
 
Join Date: Mar 2009
Posts: 94

Status: ssluser is offline
Quote:
Originally Posted by Zagor View Post
Oh, they've been in business... ************. I was only surprised that you couldn't do this using their automatic installation. It's not that hard to do it manually, but my migration was at all not necessary!
Well. i had a few sites on ************ but was not at all satisfied with their support. Finally, i had to switch to other hosting. If they say they wont do it, trust me they just wont do it no matter what you do.

I would suggest you to take refund and switch to another host.
__________________
www.Ecitiusssl.com

Prices Slashed on SSL's. Save over70%!
Cheapest Wildcard in market. Secure unlimited Sub-domains.
 
 
 


Old
  Post #14 (permalink)   12-11-2009, 06:21 AM
HD Addict
 
Join Date: Aug 2009
Location: India
Posts: 138
Send a message via MSN to Hosting India Send a message via Yahoo to Hosting India

Status: Hosting India is offline
I would go with the Manual Installations, though Auto also works good. I dont know why always prefer Manual. You have both the options open
__________________
India Web hosting Professional Web Hosting in India
Best Deal in Reseller Hosting , Reseller Hosting India
24x7 support with 99.9 % Uptime guarantee Dedicated Servers
 
 
 


Old
  Post #15 (permalink)   12-11-2009, 06:56 AM
HD Amateur
 
Join Date: Sep 2009
Posts: 65

Status: jlynch is offline
So did you decide to leave your host? Just to chime in and agree with everyone, the ability to install in the root should be there. I just did it with a site a few days ago. Are you looking at other hosting esrvices?
 
 
 
Reply
Previous Thread Next Thread


Thread Tools

New Post New Post   Old Post Old Post
Posting Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Sponsored By: