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Post #1 (permalink)
11-30-2009, 04:57 PM
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HD Master
Join Date: May 2009
Posts: 357
Status:
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I recently migrated to the newest server with my host, upon my request, because I wanted some new scripts, WordPress being one of them. Now, I know how to install WP manually but why do that if you can do it automatically with a click of a button. For some reason, migration did not go well, and after a week of solving problems with my sites I realized by talking to the support that they don't allow WP installation in the root of the site, apparently for security reasons. I went insane when they told me, all for nothing!!!
And there is nowhere in their manual stating that you can't install WP in the root! >(
Last edited by Zagor : 11-30-2009 at 05:06 PM.
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Post #2 (permalink)
11-30-2009, 05:06 PM
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CSN-UK | Charlie
Join Date: Mar 2009
Company: Central Server Network-UK
Location: Swindon (UK)
Posts: 470
Status:
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If there is an issue with wordpress in the root of a site I’d probably be one of many here to call bluff, I’ve never heard nor seen that as an excuse or reason as id estimate 95% of wordpress users have it installed in the root as well as subdirectories and similar...
Fantastic as well as intstallatron should both allow this as should a manual install.
Not entirely sure on their reasoning however it could relate to server usage? might i hasten to ask the provider?
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Post #3 (permalink)
11-30-2009, 07:41 PM
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HD Newbie
Join Date: Nov 2009
Company: Volsh Inc.
Posts: 30
Status:
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Quote:
Originally Posted by Zagor
I recently migrated to the newest server with my host, upon my request, because I wanted some new scripts, WordPress being one of them. Now, I know how to install WP manually but why do that if you can do it automatically with a click of a button. For some reason, migration did not go well, and after a week of solving problems with my sites I realized by talking to the support that they don't allow WP installation in the root of the site, apparently for security reasons. I went insane when they told me, all for nothing!!!
And there is nowhere in their manual stating that you can't install WP in the root! >(
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If your provider is not able to help you with a silly WP installation, then go away to a provider who really cares on your troubles.
Good luck.
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Post #4 (permalink)
12-01-2009, 12:35 AM
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HD Community Advisor
Join Date: Mar 2005
Company: Hands-on Web Hosting
Location: Omaha, NE
Posts: 2,003
Status:
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Sounds like a cop-out by your host unfortunately. There's nothing (from a system level) that would prevent Wordpress in the main directory (I have it installed that way on a dozen sites).
If you install it manually are they not allowing it there either? Maybe they're confused by the 755 permissions that wordpress recommends on the main folder!
May want to do an in-depth look into your host with just how long they've been in business and what kind of support staff they have. There shouldn't be any reason for Wordpress not to install (unless it's system resources, but even then, if it works in a subfolder, it should work in the main).
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Post #5 (permalink)
12-01-2009, 03:33 PM
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HD Wizard
Join Date: Mar 2009
Company: Hands-On Web Hosting
Location: Saint Louis
Posts: 3,777
Status:
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Agree with Conor - something here doesn't add up with your current host.
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Post #6 (permalink)
12-08-2009, 07:37 AM
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HD Addict
Join Date: Jul 2009
Posts: 142
Status:
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There is no reason why you can't have WP in the root. I have done it a million times and have done it both manually and with the one click option as well. As the others have said, this is just your host being ignorant. If they cannot or will not do something so simple as the WP issue then odds are you are going to have worse issues later on. 
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Post #7 (permalink)
12-09-2009, 01:20 AM
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HD Amateur
Join Date: Oct 2009
Posts: 79
Status:
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May be you have to ask for refund, and find another good web hosting provider.
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Post #8 (permalink)
12-09-2009, 04:42 AM
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HD Master
Join Date: May 2009
Posts: 357
Status:
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Quote:
Originally Posted by handsonhosting
Sounds like a cop-out by your host unfortunately. There's nothing (from a system level) that would prevent Wordpress in the main directory (I have it installed that way on a dozen sites).
If you install it manually are they not allowing it there either? Maybe they're confused by the 755 permissions that wordpress recommends on the main folder!
May want to do an in-depth look into your host with just how long they've been in business and what kind of support staff they have. There shouldn't be any reason for Wordpress not to install (unless it's system resources, but even then, if it works in a subfolder, it should work in the main).
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Oh, they've been in business... IXWebHosting. I was only surprised that you couldn't do this using their automatic installation. It's not that hard to do it manually, but my migration was at all not necessary!
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Post #9 (permalink)
12-09-2009, 09:10 AM
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HD Community Advisor
Join Date: Mar 2005
Company: Hands-on Web Hosting
Location: Omaha, NE
Posts: 2,003
Status:
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Amazing that their autoinstaller will not install in the ROOT folder. We have two script autoinstallers that we use (Fantastico & Softacilious) and BOTH allow you to install in the root of a site.
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Post #10 (permalink)
12-10-2009, 09:18 AM
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HD Newbie
Join Date: Dec 2007
Posts: 32
Status:
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I would always suggest doing a manual installation anyways. The way wordpress is constantly targeted in a malicious manner, it is best to get the latest version of the software and keep it updated. This is not just for wordpress, but any type of application you plan on putting on your site.
__________________
Driving The Web Further
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Post #11 (permalink)
12-10-2009, 11:14 AM
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HD Newbie
Join Date: Dec 2009
Company: ShiftSync
Location: Rocky Face, GA
Posts: 1
Status:
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I find it odd as well that they would not permit you to install WordPress to the public_html folder (i.e. root). Most WordPress related websites are installed to that directory (or a directory like it).
The permissions required by WordPress should not even be an issue. If they have SuPHP installed, it wouldn't matter anyway. WordPress is fully capable of working with SuPHP and writing to the files it needs to without a concern for security.
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Post #12 (permalink)
12-10-2009, 02:11 PM
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HD Community Advisor
Join Date: Mar 2005
Company: Hands-on Web Hosting
Location: Omaha, NE
Posts: 2,003
Status:
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Manual installs are nice (if you are on top of the versions and keep checking). The advantage with some of the autoinstallers is that they list the version number and will send out an email when a new version is released etc. Helps keep you on your toes.
Wordpress' new version now has update capability directly from their desktop screen, so updates are a breeze, but there's nothing wrong with having a program auto-install it for you too.
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Post #13 (permalink)
12-11-2009, 06:18 AM
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HD Amateur
Join Date: Mar 2009
Posts: 94
Status:
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Quote:
Originally Posted by Zagor
Oh, they've been in business... IXWebHosting. I was only surprised that you couldn't do this using their automatic installation. It's not that hard to do it manually, but my migration was at all not necessary!
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Well. i had a few sites on ixwebhosting but was not at all satisfied with their support. Finally, i had to switch to other hosting. If they say they wont do it, trust me they just wont do it no matter what you do.
I would suggest you to take refund and switch to another host.
__________________
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Post #14 (permalink)
12-11-2009, 06:21 AM
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HD Addict
Join Date: Aug 2009
Location: India
Posts: 138
Status:
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I would go with the Manual Installations, though Auto also works good. I dont know why always prefer Manual. You have both the options open
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Post #15 (permalink)
12-11-2009, 06:56 AM
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HD Amateur
Join Date: Sep 2009
Posts: 65
Status:
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So did you decide to leave your host? Just to chime in and agree with everyone, the ability to install in the root should be there. I just did it with a site a few days ago. Are you looking at other hosting esrvices?
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